Call or Post: Alternatively, you can call the Depop Customer Support team on +44 20 3582 0247 or write to the team at: Depop HQ, 2 Kings Norton Business Centre, 32a Birmingham Road, Kings Norton, Birmingham, B30 3ES. This review was chosen algorithmically as the most valued customer feedback. Depop is an online shopping app for iOS and Android that allows its users to buy and sell clothing, accessories, and other items from one another. Depop used to be a great place to be. DoNotPay can help you recover any hacked account on any website or platform: DoNotPay was founded on making the hard parts of life easy with helpful online legal, administrative, and customer support services. I recently bought something off of depop through PayPal for a good bit of money. VideoThe secret mine that hid the Nazis' stolen treasure, LGBT troops take love for Eurovision to front line, Why an Indian comedian is challenging fake news rules, What Europe's royals could teach King Charles. Resolution Centre as a Buyer - Depop help GB Visit OneShop to learn more, or directly sign-up here to start your 7-day free trial. His shop policy is invalid when hes not sending me what I paid for. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. It offers the easiest way to reach more buyers in just a few clicks by crosslisting across marketplaces like Poshmark, Mercari, Tradesy, and eBay. Sit back and relax while we do the work. After you send the email, it may take up to seven days to process your request. A user who violates Depops terms of service may be suspended for a certain period of time or permanently. I told them if I were underage when I opened my account I would be of age by now. Yes, you can use Depop without a phone number. Have any of you had similar experiences and been able to resolve it? Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. Here are some rules that you should follow: Other reasons that may result in account suspension are as follows: Note: If you think that your account suspension lacks basis or is a mistake, you can always appeal Depop's decision and contact them here. We have helped over 300,000 people with their problems. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". Regain Access To A Hacked Depop Account In A Breeze. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. If your Depop account is under the control of a hacker right now, let your bank know! Good thing that there is a reliable automation service like OneShop that you can count on to help you save time and effort with its helpful features. Suspension is the temporary removal of your privilege to drive. Im just worried as I spent a lot of money and this seller believes they deserve money from me for something theyve no intention clearly to ship. After your suspension period has ended, your driving privilege will remain suspended until your application for reinstatement is approved. Can I still get a refund if seller deletes their PayPal account Take charge and solicit DoNotPays quick assistance in getting your suspended account reinstated. To get in touch with a Depop support representative directly, start a live chat with them through the Help Center page or email them at [emailprotected] com. Yesterday I had a message pop up asking for my date of birth. 19 January 2021 Amelia Strike 21-year-old Amelia's Depop account was hacked by a fraudster By Lora Jones Business reporter, BBC News When Amelia Strike, 21, was logged out of her Depop social. Contact your bank or credit card company and tell them your Depop account has been hacked. After getting in touch with depop support, they tell me since the account that was previously linked to my phone had been suspended before (30 day suspension) and I created a new account, AFTER the old one was unbanned . For example, if the underage user only opened the account in an attempt to engage in a one-time transaction, PayPal may decide to simply close the transaction and terminate the account. I'm locked out of my account - Depop help GB To open a dispute: 1.Log in to your PayPal account. How to Delete a Depop Account so You Can Make a New One - Business Insider I told them they have my physical address, my phone number, and my email address, that's enough. Your G Suite Account Has Been SuspendedWhat Now? Send an Email: You can use the [emailprotected] for email support. Read on to find out what you should and should not do to keep your reselling business safe. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. Hi, reason I'm asking if it is possible to recover a suspended depop account is because my account just got suspended and I'm still waiting on a purchased item to arrive and to post a buyer's item. Items that will get you banned from Mercari - OneShop Eventually gave the account back, again with no message to let her know, but had had taken all the credit that was in the account and refunded items she had sold and sent to people. Why has my account been suspended? - Depop help GB DoNotPay will do the paperwork for you. However, if you create more than one account, all additional accounts must have different payment details and you must use a different email address for each account. You'll need to tell them your. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. DOQ (@doqholliday) April 30, 2023 Your email address will not be published. Can anyone give me any advice regarding this? Depop scam? Will I get my money back? - PayPal Community I can't login to my Facebook Account : r/facebook - Reddit "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. You can delete a Depop account by emailing the company with a deletion request. depop. If a buyer claims they are having difficulties making payments, let them know to contact you through the Depop messaging system never give out any personal information to a stranger. Click on the three-dot icon in the top right-hand corner of the sellers profile. Reselling on different marketplaces like Depop is a fruitful venture. The secret mine that hid the Nazis' stolen treasure. A menu will appear with an option to Report user. I got that figured out and they gave me my account back but they reuploaded all my posts INCLUDING ALL MY OLD POSTS. This includes: The email address associated with their Depop account. Sneakers. We will send a demand letter on your behalf with a two-week deadline for the companys representatives to help you recover your account. Not only does it affect your integrity as a seller, but it can also mean a loss of profits. 209 reviews for Depop, 1.4 stars: "My account was suspended as I had gotten hacked and not realised They are refusing to give my account back And there was money sat on that account from selling my items which they are also delaying to get into my account I am fuming" There, I can enter old password and connected back to my account. Quit wasting time from your already busy schedule while attempting to get your account back. I received no response, and the appeal was denied. About 3 days ago, some hacked my Facebook account and removed my email connected to my account. If your Depop account has been hacked, DoNotPay can help you get it back. Can you unsuspend a depop account? : r/Depop - Reddit Scammers have continued to plague many online services through the pandemic. Please note, the Depop team won't delete your account if you have any open disputes connected to it. DoNotPay can assist in appealing on your behalf on practically any platform there is. If a user is suspended, they will receive an email notification informing them of the suspension and the duration. depop account suspended - spiritualemergence.org.au If you want to delete your Depop account for any reason, you may find it confusing it's easy to do, but there's no button or tab on their website that supports this function. Depop Account Suspended: Everything You Should Know to Avoid This. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. Avoiding getting your account banned from Depop is always the best course of action. This can help your Depop listing placement rank higher in Depop search, which can help put your items in front of more potential buyers and increase your sales. 3. Once processed, you should receive an email from the Depop team confirming that your account has been deleted. Depop confirmed that it intends to implement multi-factor authentication in 2021. What if you can't log into your Depop account because the hacker has already changed your recovery email and password? Streetwear. Detail how you realized your account was hacked, any actions you've noticed the hacker has taken, and what you've done so far. Depending on the kind of inquiry, the team may need longer than 48 hours to respond. I sent an appeal asking them to provide a more specific reason as to why I was suspended. Can pre-loved clothes make fast fashion sustainable? Why is my stomach still big after hysterectomy. Additionally, you may be experiencing a temporary issue with the site due to an outage or heavy traffic. "I feel like their security measures need to be amped up because it's just not good enough," says Ms Strike, who has been a Depop user since 2015. In addition, you can now ensure that your Depop listings are visible to more potential buyers with the app's new auto-refreshing feature. It also automatically delists items across platforms once they get sold on another, so you can avoid selling a single item at once on multiple marketplaces. Ex: "It's so fashionable to have great password security" becomes "i5f2hgP$". Additionally, users who are suspected of using fake or stolen payment information or engaging in fraudulent behavior may be permanently banned from using the platform. (I've tried emailing - didn't work, I've inputted a support request on their website but I haven't had an answer and I've tried changing the password). Dont give up just yet. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. The Depop team may investigate the circumstances that led to the users violation and may contact the user in order to resolve the situation. 2. You can delete a Depop account by emailing the company with a deletion request. No, it is not safe to give your Social Security Number (SSN) to Depop. It's such a widespread problem now.". View your case history and resolve those that are open. I cant be the only one who wonders about this. If your account was suspended for security reasons, youll need to submit the requested documents through Depops Verification Center and provide your personal information for review. I don't think it's very professional or courteous to lock someone out of their account for no reason. The process can be pretty painful especially if you are left in the dark with regard to the details of the ban. Once these steps have been completed, they should be able to unblock your account. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. How to Reinstate Your Suspended Account - Etsy Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. By: Author Olin Wade (Remodel or Move Stuff). You need to resolve allconflicts with other users before requesting deletion. When you are suspended indefinitely, you will still be able to complete your transaction and request your remaining balance. I woke up this morning to an email saying my account had been permanently suspended for violating guidelines. I tried everything to get back my account. Your time is better spent logging into DoNotPay, so they can craft a customized legal letter to Depop to get the account unbanned. Depop - Customer services/security issues. This information is very sensitive and potentially dangerous if it falls into the wrong hands, and there is no legitimate reason that Depop would need your SSN. A temporary suspension looks the same as a ban to other people on the app but all you have to do is fix the issue. After you submit the report, it may take several days for Depop to verify your account ownership and get the account back to you. Depop Account SuspendedLearn How To Get It Back - DoNotPay That said, PayPal reserves the right to take a variety of actions depending on how the user has used the service while underage. We can defend your profile, your store, and your bank account by recovering your Depop account with a few simple steps. It also helps people clean out their closets and make a little bit of money, or start their own independent fashion lines. Then the next day they suspended my account again because of a specific listing that didn't meet Depop's guidelines. If Depop can't help get your account back or is too backlogged to act quickly, DoNotPay can help. Additionally, SSNs are not required to sign up or use the app. If youre still unable to log into your account despite all of these steps, then you should contact Depops customer service for further help. Preloved. And so, with enough knowledge that will keep your account from getting suspended, you can focus on doing other things that will help grow your business. Report suspicious activity and contact Depops support team. Who else would it be after all these years? DoNotPay can help you quickly appeal the suspension . . A sub for discussing all things Depop. Its important to remember that Depop may suspend or close any account which they believe has been set up fraudulently, or any account which has been found to be misused. For those who choose manual identity verification, it may take up to 5-7 business days as the documents are verified by a member of the Depop team. A ban is normally forever unless Depop messed up. "Depop Scam So A opens up a depop shop to sell all of her old and unworn clothes one day, someone on twitter tweets at her, attempting to get her attention" Go to the profile of the seller you want to report. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5, The secret mine that hid the Nazis' stolen treasure. Just share with us the information to verify your Depop account ownership and we'll take care of the rest. ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Russia launches pre-dawn missile attack on Ukraine, Chaos at port as thousands rush to leave Sudan, Air strikes pound Sudan capital as truce extended. It typically takes Depop up to 48 hours to answer customer inquiries. However, the fun comes to a screeching halt when you find out that your Depop account has been suspended. Once your account is created, you can start browsing and buying items with ease. No, you cannot sell fake items on Depop. ComplaintsBoard.com is a leading complaint resolution website on the Internet. How To Get Unbanned From Online PlatformsAn A to Z Guide. You can access the Help Center on their website (https://support. So please don't dm me about bank transfers! You should also follow any necessary safety precautions to ensure product safety and the safety of customers. Going through PayPal . DoNotPay can help with bills, burner credit cards, free trials, and much more. If you do get banned from Depop there are a few actions that you can take. Most populous nation: Should India rejoice or panic? To which Ive refused and said just send it then but I dont believe they will so Ive said send it or give me my money back because Im sick of arguing. That is why keeping your account safe and away from getting in trouble should always be your top priority. First, they suspend my account out of nowhere, don't notify me whatsoever and do not provide me a reason for my suspension. Remember, having a good track record as a seller in the marketplace of your choice is essential. Many online sellers have long struggled as this requires a lot of time and effort, and it can be challenging to manage all things simultaneously. Read about our approach to external linking. Conversation - Twitter 4. She immediately used her brother's Depop account to comment on the offending post and contact the app. Once your identity has been verified, you will be given a code that you can use to reactivate your suspended account. With a formal legal letter, Depop will respond faster than they will to your personal inquiries. License Revocation and Suspension | Department of Transportation For some users, trust in the company has been dented. Don't start crying just yet! In this article, we'll show you how to make a new account, set up your profile, and start shopping! If a customer has an urgent issue, the customer service team encourages them to reach out by emailing [emailprotected]. Required fields are marked *. Hi, this is my first time posting here. If your depop account gets banned can you ever get back on Depop Generally, those who submit their identity documents via photo, scan, or PDF verification will receive a response within 24 hours. There are two ways you can delete your account from here. How To Recover Your Hacked PlayStation Account, Get Your Hacked Amazon Account Back In A Flash, 3 Steps To Follow After Your Bank Account Has Been Hacked, How To Regain Access To Your Facebook Account That's Been Hacked, How To Reclaim Your Instagram Account After Being Hacked, We'll Recover Your Hacked Twitch Account Fast, What to Do if Your MyLeague.com Account Got Hacked, How To Get Your Hacked Crypto.com Account Back, Recover Your Hacked HBO Max Account In 3 Steps, How To Regain Access To A Hacked Poshmark Account, How To Get Your Hacked Fortnite Account Back, How To Regain Access To A Hacked Riot Account, How To Regain Access To A Hacked GoDaddy Account In A Breeze, What To Do When My IMVU Account Got Hacked, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, Unexpected transactions on your bank or credit statement, Payments to or from PayPal you don't expect, You receive receipts for purchases you did not make, Your account personal information has been changed, You receive a password reset email you did not request, Select "Account Issue" from the first drop-down, Enter your original account email address, Select "Report unauthorized access on my Depop account", Enter the last time you accessed your account (successfully logged in), Select signs of hacking from the drop-down checkboxes. Getting your Depop account suspended is bad for business. What would happen once I escalate this to PayPal? Their communication has been good but they seem unwilling to make an exception for a good customer, I feel very unappreciated. We'll review the claim and decide on reimbursement. My account is in good standing but Im just wondering because I have started to see a rise of people getting their accounts banned. If Depop is taking a while to respond to your request, its hard to tell if they even received your appeal. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-2','ezslot_30',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-2','ezslot_31',168,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0_1');.mobile-leaderboard-2-multi-168{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}Its likely that youre unable to log into your Depop account for one of several reasons. It is possible to get your suspended Depop account back, depending on why it was suspended in the first place. Selling fake items on Depop may result in a range of consequences, including but not limited to, the blocking of a Depop account, removal of listings and even legal action taken against a Depop user. please don't mention bank transfers in my dms! Complete the form, specifying the issue you want to report and giving as much detail as possible. Leave the Archive. However, the fun comes to a screeching halt when you find out that your Depop account has been suspended. Hi, this is my first time posting here. However, you can still use Depop without it. The first step is to change your password. PayPal pending or holding funds: funds availability | PayPal US While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". When you get the email, make a new and creative password that the hacker can't possibly know. However, it is important to keep in mind that Depop does not check the authenticity of all items, so it is still important for buyers to do their own research before purchasing a product. How to Appeal Your Depop Account That Got Suspended. You can get a full list of rules from the terms and conditions page. Jan-02-2021 09:25 PM. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_28',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_29',167,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0_1');.mobile-leaderboard-1-multi-167{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}No, Depop suspensions are not permanent. Finally, Depop states that all sellers should foster an inclusive and respectful environment and not promote discrimination of any kind. Furthermore, giving out your SSN can put you at a greater risk for identity theft and fraud. But if you need to delete your Depop account maybe you want to start a new shop, or curb your thrifting habits you can do so in a few steps. 1999-2023 PayPal, Inc. All rights reserved. Open a dispute in the Resolution Centre Paid outside of the Depop app? If you paid through PayPal, go to PayPal to start a dispute Used Depop Payments or Klarna? Accounts are suspended all the time [. I email them and no response. Banking services provided by Piermont Bank, Member FDIC. Additionally, its important to note that you should never give out your SSN to anyone you dont trust or feel comfortable with. Read about our approach to external linking. Channels or accounts dedicated to a policy violation (like hate speech, harassment, or impersonation) If you believe that your channel/account was mistakenly terminated, you can appeal using this form. Send a Direct Message: You can send a direct message to the Depop Support Team via the Depop app for a fast response.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_8',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_9',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. Follow the instruction in the e-mail to reset your password Still having trouble logging in? Hint: Try an acronym that is fun and easy to remember instead of a word or phrase. This content may be old or outdated. For more information, please see our Click Yes or No below. Now they say they need to verify that it's me they are talking to.?
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