Here's How To Get Your Money Back. The seller sends you a link to fill out an online form. By agreeing to arbitration with Onfido, you will not be able to participate as a class member or recover monetary or other relief in any class action suit that is currently pending or that may be filed in the future, including but not limited to any class action suits relating in any way to your use of the TruYou verification service provided by Onfido. Alternately, you can submit general inquiries regarding these Terms or our Services to [emailprotected]erup.com. Offer Up New Hold and Payment Method (Part 1) - YouTube We reserve the right to modify our Services or to suspend or stop providing all or portions of our Services at any time. Except as otherwise provided in a writing by us, our Services and any content therein are provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Scammers often use shipping fees as a way to complicate the transaction (and, ultimately, steal from you). For purposes of this Section 21, a "consumer" means a person using the Services for personal, family or household purposes. OfferUp shows you what's selling nearby in your local community. All purchases made using the OfferUp Payment Solution are made directly between you and the other party according to these Terms and any other terms the parties mutually determine. Do your best to complete the sale close to that sign. Without limiting the forgoing, you may not ship any item that contains weapons, lithium batteries, ammunition, explosives, living or infectious biological matter, human remains, pornography, alcohol, prescription drugs, illegal drugs, currency, dangerous goods, hazardous goods, or other goods that may not be shipped or mailed by law. If you use our Services on behalf of another person or entity: (a) all references to "you" throughout these Terms will include that person or entity, (b) you represent that you are authorized to accept these Terms on that person's or entity's behalf, and (c) in the event you or the person or entity violates these Terms, the person or entity agrees to be responsible to us. This Section 22 only applies if you use the TruYou verification service provided by Onfido. Additionally, keep an eye out for the following OfferUp scams: Third-Party Payments. Dont make exceptions, no matter what excuses you hear from the seller. I'm on the iPhone app, it seems like theres no other way to allow me to purchase. Offerup notes that sellers might request gift cards; a certified check; payment via Venmo, PayPal or Cash App; or a wire payment via Western Union or MoneyGram. If youre the victim of an OfferUp scam, there are a few ways to fight back. As limited by the FAA, these Terms and the JAMS Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any dispute and to grant any remedy that would otherwise be available in court, including the power to determine whether a dispute may be arbitrated. OfferUp is not a party to transactions conducted between buyers and sellers, or to the shipping of items from sellers to buyers, and, other than as expressly provided in the Shipping Policy. Paying for shipped items - OfferUp Support Skip to main content. Pro Seller agrees to provide and maintain at least one valid payment method on file at all times for the purpose of paying the Subscription Fees and Additional Fees incurred by Pro Seller as well as any applicable taxes and other charges. You may need to register for an OfferUp account with OfferUp or a payment account with OfferUp's Payment Provider (see section 4(C) for more information) to access some or all of our Services. The number of ratings appears next to the stars. Offerup uses Stripe's credit card imaging api. If you choose to make or accept payment for items using the OfferUp Payment Solution, you agree to pay the relevant service fees. OfferUp is not a party to such transactions and disclaims any and all responsibility to facilitate such transactions or provide refunds or returns, other than as expressly provided in the Purchase Protection Policies. Additionally, arbitrations may be conducted telephonically or via video conference for disputes alleging damages less than $10,000. Avoid get-rich-quick schemes. Is OfferUp Safe? Is OfferUp Legit or a Scam? - AdvisoryHQ Use the Down key to navigate the sub categories and once on the subcategory you are interested in. OfferUp uses third parties to provide services such as user verification and the OfferUp Payment Solution. The description herein is a summary and intended for informational purposes only and does not include all terms conditions and exclusions of the policies described. A request for an invoice is suspicious behavior in. Asks you to provide personal contact information (such as your cell phone number or email address) and wants to communicate off the platform. Report the incident with the Federal Trade Commission (FTC) at. You may report alleged intellectual property rights violations or counterfeit items to OfferUp through our Intellectual Property Report Form. Look for a TruYou badge. Use the down arrow to enter the dropdown. The seller asks you to follow a link to another website to continue the transaction. 2. Communication between buyers & sellers happens through the app via secure messaging. Only posts product photos from the original website that sells the items rather than photos they took themselves of items that they own. OfferUp currently uses Stripe, Inc. ("Stripe"), a payment processing service, as its Payment Provider. Although OfferUp has no obligation to screen, edit or monitor User Content, we may delete or remove User Content at any time and for any reason with or without notice. Dont panic. You and OfferUp agree that any dispute arising out of or related to these Terms or our Services is personal to you and OfferUp, and that any dispute will be resolved solely through individual action, and will not be brought as a class arbitration, class action or any other type of representative proceeding. Stripe provides these services directly to sellers pursuant to its own terms and privacy policy. The Jobs Posting OfferUp Service allows businesses to post job openings for a fee. Some OfferUp scammers try to steal peoples information by leading them to fake websites that look very similar to the official OfferUp website. No class or representative actions or arbitrations are allowed under this arbitration agreement. When you post or otherwise share User Content on or through our Services, you understand that your User Content and any associated information (such as your username or profile photo) may be visible to others. But by learning how to detect suspicious or fraudulent listings, you can help stay safe on OfferUp and other marketplaces., Related: Did You Get Scammed on Cash App? The reviews are descriptive terms like Communicative, and Item as described, rather than full sentences. YOU ARE SOLELY RESPONSIBLE FOR, AND ASSUME ALL RISKS RELATED TO, SELLING AND BUYING THROUGH OFFERUP'S SERVICES (INCLUDING ALL ONLINE AND OFFLINE INTERACTIONS WITH OTHER USERS). YOU ARE SOLELY RESPONSIBLE FOR TAKING ALL NECESSARY PRECAUTIONS WHEN INTERACTING WITH OTHER USERS, PARTICULARLY WHEN MEETING A STRANGER IN PERSON FOR THE FIRST TIME. The upside of shipping is that more people will see your post. Many scams begin with the scammer sending a large, but fraudulent, check. OfferUp is not a party to the Stripe Services Agreement and is not responsible for the payment services provided by Stripe. From time to time OfferUp introduces new features that may only be available to certain users. Further, any testimonials on this website reflect experiences that are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. Related: How To Identify Fake Websites (11 Warning Signs) , Scammers prefer platforms like Venmo, Cash App, PayPal, and Zelle where its much harder for buyers to cancel a payment or successfully claim unauthorized charges., The same goes for other alternate forms of payment, such as wire transfers (like through MoneyGram or Western Union), gift cards (like Amazon or Google Play), and cryptocurrency (like Bitcoin). . Buyers can cancel an offer to purchase an item for shipping up until the seller has accepted the offer. If Stripe discontinues providing services in connection with the OfferUp Payment Solution, you authorize Stripe to share your payment method information with an alternative Payment Provider. The buyer has two days to make a complaint about the transaction. The buyer's payment, minus any applicable OfferUp fee, will be released to the seller typically 3-5 business days after the purchased item has been delivered to the buyer, provided that no claims are made by the buyer under the Purchase Protection Policies. How do I confirm payment on the app. : r/offerup - Reddit File a chargeback complaint with your credit card company. How to avoid it: This one is . In addition, OfferUp does not represent or warrant that our Services are accurate, complete, reliable, current or error-free or that our Services are free of viruses or other harmful components. When buying or selling an item in-person, use cash. I'm through with this - We Couldn't Scan Your Card : r/offerup - Reddit Except for the license you grant below, you retain all rights in and to your User Content, as between you and OfferUp. You are responsible for any sales, use, duty, or other governmental taxes or fees due with respect to your purchase or sale through the Services. If any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. No one can prevent all identity theft or monitor all transactions effectively. Arbitration proceedings will be held in King County, Washington unless you are a consumer, in which case you may elect to hold the arbitration at the JAMS office closest to your residence. 60-day money back guarantee is only available for our annual plans purchased through our websites (excludes Amazon) or via our Customer Support team. You see more than one listing for the same item with the exact same photos and descriptions. Temporary numbers for OfferUp | Receive SMS online Sellers authorize the Payment Provider to pay OfferUp from Seller's account any fees incurred by the Seller from using the Services. When You provide User Content in connection with these third party tools, You may be sharing User Content with these third parties. We may disclose your photo identification document or certain personal information you provide to our third-party service providers to detect inaccurate or fraudulent personal identification documents and related information. Such payments are made directly between the buyer and the seller when they complete their transaction, pursuant to terms they determine. OfferUp is not a party to such transactions, does not facilitate such transactions, and cannot assist with refunds or returns related to such transactions in any manner. Use the OfferUp Services to infringe or violate the intellectual property rights or any other rights of anyone else (including OfferUp).
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