stubhub tickets not available until day before

If I would have shut my account down the first day I called none of the others would have made it through.". The mlb for security reasons doesn't "create" their viewable tickets until a day or two before the event. I received all 3 of my tickets 2 days after payment at the agreed price. Why does Stubhub wait until the day before the concert to send the tickets? You can also reviewUnderstanding your order's delivery statusbased on the kind of ticket you have. No. 1. If you're selling tickets, for example, before listing on StubHub, consider blasting out on your social media page that you're looking for a buyer so you can potentially avoid paying a fee. Sometimes, events don't go off as planned. For more information, please see our 4 Things to Know About Buying Tickets on StubHub - Nasdaq They said they would provide a refund and small account credit. StubHub obviously does not care about its customers and will find any way to take money from you. Hopped on a 3 hour flight without service and in that time period Stubhub double charged me the seller for ticket sale that occurred over this 3 hour period. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. 3. Thanks! Re: Tickets wont arrive until concert date. My daughter's favorite artist was coming and specifically asked me to take her. So buyer beware. Andy and Christy Carter paid $500 a ticket back in November on StubHub for tickets to Taylor Swift's Friday night show at Mercedes Benz Stadium. Sellers often list tickets on StubHub weeks or months ahead of a given event. still haven't received tickets : r/stubhub - Reddit There are still tickets available it is just a very slow process," Smith Tweeted in March. Customer service all the way to your seat, 2000-2022 StubHub. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The event is today and I still don't have my tickets : StubHub and we would be screwed. Called them and they said oh well, no refund. Upon reading these reviews I became stressed out and felt like I may have made bad decision. Sellers are not paid until the tickets are confirmed delivery to a buyer for US and Canada events. As this date approaches, you don't need to contact us. If the listing exists on StubHub and you can transfer the tickets, you're certainly welcome to list them on StubHub. That happened to me, and although I understand StubHub isn't responsible for a flaky seller, they did not notify me about the tickets no call, no email, no account notification. Yes I never received an email. Help us improve this article with your feedback. When will I get my tickets from StubHub? : StubHub Since June of 2022, listing for sale MLB tickets has been an absolute train wreck. Copyright 2023 Consumers Unified LLC. Not the greatest arrangement, but I have had tickets delivered fairly close to game days before, so I trusted them. The total price I had to pay was $400 for ticket and the fee. Listings are removed without . Maurie Backman writes about current events affecting small businesses for The Ascent and The Motley Fool. Customer service all the way to your seat, 2000-2022 StubHub. The Cure is set to play Fiddler's Green Amphitheatre on June 6 as part of its 30-date tour. Great system right ?? Unsubscribe easily. Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. It is recommended that a seller deliverstheir tickets sooner if they get them earlier than expected. Or, you might use StubHub to try to score tickets to an otherwise sold-out event. OP the seller has until the "ready by" date. List your tickets on the app or website, and StubHub will do the work of finding buyers, completing the sale and paying you. Yes The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters. I bought tickets in November and there was a "delay" in transfer. Scan this QR code to download the app now. Not a very cool market price wise but sometimes it's worth the artist and experience. Electronic (PDF) tickets: Upload the file (s) within 1 calendar day of the sale date. Click on 'Submit.'. so i bought a ticket over 3 weeks ago to see metallica in november and i still havent received my ticket. After contacting StubHub customer service we were told nothing they could do, sometimes e tickets will print out seats even when there is none..$370 for general admission?? UPS tickets: Ship the tickets within 1 business day of the sale date (we recommend dropping the tickets off at a UPS store, not a drop-box) Tickets sold before your In Hand Date: You have until this date to deliver them. But, issues really are rare to happen in getting your tickets. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Understanding your StubHub order delivery status : StubHub I was also able to confirm that my sale had been moved from the Open category to the Completed category. Lindsay is the author of this solution article. As you might expect, StubHub charges a fee for its services. Thanks. Sold tickets on this site and a computer glitch allowed them to sell my tickets twice, they charged me the whole sales price of the tickets as my penalty, over 3k refuse to pay me a penny for the expensive tickets I sold. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Unsubscribe easily. Hi all! We aim to provide readers with the most up-to-date information available about today's consumer products and services. When that happens, you're guaranteed a full . Danielle is the author of this solution article. Ticket not available until day before the show? : r/stubhub - Reddit Listings are removed without notice and transactions get cancelled due to Stubhubs failure to repair their barcode integration with the MLB. So - that being said - one fear of selling our basketball tickets here on Stubhub is that someone would turnaround and resell them AND that person WOULD list the actual seat #'s. Ticket buyers and sellers say StubHub owes them after widespread event StubHub Customers Cry Foul Over New Seller Payment Policy - Westword "Stubhub is saying they cannot refund buyers because sellers . Wtf.. Had a couple tickets up on StubHub for a couple weeks. It is true we may not be able to replace your order as replacements do need to meet certain guidelines (availability, quantity, price, etc.) Since June of 2022, listing for sale MLB tickets has been an absolute train wreck. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In most cases, tickets arent issued until 24 hours before the event. If these are not available, you will likely get a full refund. The morning of the concert, there were 179 tickets on StubHub with the cheapest being $140 (cheapest face value ticket through Ticketmaster was $47.25). We are changing the way you register and sign-in to the StubHub Community. If StubHub asks you to return the tickets you . Our experts love this top pick,which featuresa0% intro APRuntil 2024, an insane cash back rate of up to 5%, and all somehow for no annual fee. My friends have had no issues using this as well. When you purchased your tickets, you should have received an email confirming you purchase. Copyright, Trademark and Patent Information. StubHub is a great source for concert and sporting event tickets. We've got you no matter what. The "transfer" button is currently available on Ticketmaster, but the tickets and barcodes will not be available until a day or two before the event. Spanish Nights Tickets - StubHub Help us improve this article with your feedback. I bought Hamilton Chicago tickets for a show almost a full year later. how do I sell tickets to an event not yet listed? I purchased 3 pit tickets totaling 530 dollars. I called an hour before the concert to learn that my tickets were unavailable. After the switch, you will enter the email address you use to access the community in order to reset your password. Will I need to enter the barcode information on StubHub once it becomes available, or will I be able to complete the sale on StubHub via transfer of the tickets? MLB is partnered up with Stubhub's and is fully integrated with them. If StubHub decides you can be refunded, you'll probably get an email at some point on how to collect your refund. Get buying tips about Ticket Websites delivered to your inbox. They are not a reputable company and will not help or rectify their mistakes. It should be when you pay for the tickets then the tickets should be sent . Rather, those fees can fluctuate based on factors such as ticket price and demand. Top 868 StubHub Reviews - ConsumerAffairs This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. When talking to customer service and escalating to Michael the "Selling Supervisor" they said there was nothing they could do and that I would be on the hook for the 100% seller fee for price of ticket. Let us know if you have any other questions or concerns. This is based on when the seller told us they'd have the tickets. Copyright 2018 - 2023 The Ascent. I am furious! On 4/11/23 I sold 4 premium tickets to the Cubs/dodger game on Stubhub. Also, who has a printer sitting around in the room when they travel? Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. ConsumerAffairs is not a government agency. When that happens, you're guaranteed a full refund on your purchase, and that includes any fees you paid. I get people have gotten bad experiences but when you compare the numbers of fulfilled orders to bad ones, I'm sure it works out to a pretty favorable number. You can always deliver before this date. I know that the people who bought direct from the venue already have their ticket downloads available, so this seller does too. Their customer service isn't much help either. Not getting your tickets until the day of the event has . Review your order's ticket type and what its current status means (see below) If you're using thewrong credit or debit card, it could be costing you serious money. Family says it couldn't just 'shake it off' after problems getting Sign up to receive our free weekly newsletter. All Rights Reserved. We value your privacy. until the fall, she was told by StubHub that she would not . Nosebleeds were even more than what paid for pit tickets. They have nothing to do with it. i have enough stress in my life as is, just want to sort this out and be done with stubhub. This happens when the primary ticket company doesnt release the tickets to the original buyer for a while. This info is used to verify your account. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I read the FAQ but don't understand it. Guess what happened next concert started and seller finally emails the tickets. Sellers will face penalties or could lose their accounts if they don't ship or cause problems for their buyers. Then, once they sell, you'll log into your Ticketmaster account and transfer them to your buyer and confirm the transfer on the StubHub website. What's tricky, however, is that there aren't pre-set fees. I knew that Stubhub is a resale company, and that I could get tickets at an inflated price. A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences for customers. So, option - wait to deliver at the last minute. We can't ask them to send tickets earlier than the date in your order details. We really do appreciate the feedback though. Price wasn't my concern as long as I got them for her. Check out our pick for Best No Annual Fee Credit Card of 2023. Great question. I'm with this person. I sold tickets to a concert New edition, I delivered tickets and completed sales in 24 hours, the concert was on 3/30/23, the next day in My email pops up another sale saying I have sold the same 4 tickets, I call StubHub speak to someone to tell them this was happening, I said I was going to shut my account down, I was told by customer service that would not be paid if that happen and he would escalate to tier 2 to see why this happened I asked if I could cancel or delete I was told no. It may be close to the event due to ticket delivery delays. How to Request a Stubhub Refund [98% Success] - DoNotPay Scan this QR code to download the app now. StubHub will deduct a fee from tickets you manage to sell through its site. Understanding your order's delivery status Print. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We have not reviewed all available products or offers. But ,I have season tix to an extremely popular college basketball program. I am in the same boat here what ended up happeneing to you? Is this just an excuse to try and scam that they can't send right away? I was unable to get tickets through Ticketmaster as it had sold out. After the switch, you will enter the email address you use to access the community in order to reset your password. StubHub is an eBay company that began selling and reselling event tickets in 2000. Not sure how this malicious tactic is seen as legal. I recently purchased some tickets for a concert next week, but it says that the seller wont have the tickets ready to send until the day of the concert. Here's what went down: Fan rewards: How long the refund will take to process. Unfortunately if they miss this date, you will need to contact customer support. That way there are no issues but additionally, so they can get paid. We are changing the way you register and sign-in to the StubHub Community. Provide the information they might require. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Original review: April 16, 2023. Hey jbsmith! If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Chat with the representative until a refund has been issued. Use of this website signifies your agreement to our, Understanding your order's delivery status. Solved: Have not yet received tickets - StubHub Community Musicians can get sick and sporting events can get canceled. Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. This company will not make things right, do not use this site. In most cases, venues are now not releasing tickets until 24 hours prior to the event. FanProtect Guarantee: We know this can be concerning. I didn't go to the show and instead lost more money than the ticket was ever worth thanks to StubHub. Also, as Stubhub changed their policies to pay sellers after the event their is no incentive to deliver the seats early. I know to check venue ticketing at first and if it's sold out I'll go resale market. Hell they got there money so send the tickets. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If there are problems, our FanProtect Guarantee really has our fans back as we want you at the event you bought for. The pit tickets jumped to 400 each. I understand you offer guarantee, but I want to make sure I can actually get into the show. A day later, I see a charge for $495 to my credit card from Stubhub. In this transaction StubHub made 15% off my ticket, then 15% off the other seller for replacement, then 100% off my for seller penalty, resulting in stubhub making 130% markup on a ticket, literally insane. For each StubHub purchase, earn two percent of the cost in rewards that you can cash in for a discount on a future purchase. Why does it out that date if closer to 24 hours? 08-05-2022 07:20 PM. We are changing the way you register and sign-in to the StubHub Community. Why would seller unnecessarily delay ticket delive Do not have physical tickets from 'Welcome to Rockville' Fest 2023 to ship yet, but sale is already completed, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Not getting your tickets until the day of the event has become more common with venues. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Here's what you need to know. Re: Selling tickets with delivery delay. Why would seller unnecessarily delay ticket delivery? Has anyone experienced this? We can't ask them to send tickets earlier than the date in your order details. by the end of the day on your order's expected arrival date. Once we got into the venue we were told we had no seats that it was general admission. Best Mortgage Lenders for First-Time Homebuyers. Cookie Notice Sure you have guarantee against fraud, but that's not the point. Sometimes, StubHub only allows hard stock ticket sales. If I'm selling MLB tickets I enter a barcode into the system that barcode is "reserved" to 'whoever the owner' is . Some venues, artists, and teams don't release tickets until a couple days before an event. And if so, you may be curious about StubHub if you've never used it before. Buying Tickets Day of Event | Ticket Crusader Go to 'My tickets' then Orders. Hey @PM444! StubHub only had an option to sell "barcode" tickets for this event--not "mobile" tickets. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. but we will do all that we can to help you out. All Rights Reserved. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. Will my tickets arrive in time? Re: Why would seller unnecessarily delay ticket delivery? If there were, we would look for replacements first and foremost as we want you at your event. I was assigned 2 seats, 67&68. and our Your order's delivery status tells you if the tickets you bought on StubHub are ready. All told, StubHub could be a great resource whether you need to sell event tickets or purchase them. You'll get your ticketsby the end of the day on your order's expected arrival date. Help! The Stubhub site indicated the tickets would be available by December 29th as a mobile transfer, a method commonly used these days. In some cases, the primary won't release tickets until 48 hours prior to the event to help avoid ticket fraudulence and this may be the case for your seller. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. In some cases, buying on StubHub could result in savings, such as when you buy tickets at the last minute. Needless to say this happened 7 times with me calling the company each time telling these are the same tickets, that I have sold and can someone please make this stop, I was told it was being escalated and sent to tier 2, I continued to call after 5 days because I never received my money from the sales, I was to wait 7 days, I was told to put in a new payment method, they then took 400.00 from my checking account saying I would have to pay for all those tickets that was cancelled and not delivered, I said, "But I called you daily. StubHub sent me a confirmation email saying I had seats 8 & 9 for Mississippi State baseball event. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Solved: Selling tickets with delivery delay - StubHub Community We really do appreciate the feedback though. Our content is intended to be used for general information purposes only. They (mlb) use this barcode system . Privacy Policy. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I said I sold my tickets already. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. same here. 3/31/23 I called back again because 2 more set of the same tickets came in saying you have sold your tickets, I called again to ask why this is happening. How do I know I can trust these reviews about StubHub? Help us improve this article with your feedback. After the switch, you will enter the email address you use to access the community in order to reset your password. @captain-janeway - Truly, delivery or any issueis rare with the tickets you buy from us. Id like to be prepared ahead of time because the drive is long and I wouldnt want to show up and not be allowed in. Stubhub is a marketplace. The Ascent does not cover all offers on the market. Not only will your tickets be legitimate, but you're guaranteed to get them in time for your event. Thank you, you have successfully subscribed to our newsletter! Im in the same situation, How did this get resolved did you receive your tickets or a refund? After the switch, you will enter the email address you use to access the community in order to reset your password. Today was the last straw. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Leonard of Los Angeles, CA Verified Reviewer. That also means if you are a buyer and the seller never forwards their tickets, you are out of luck. I am in the same boat. But when arrived no seats, they said I had general admission standing room only. You're protected if events are canceled. Sorry we couldn't be helpful. Re: Tickets wont arrive until concert date. Make sure to ask the customer service agent to send you an email confirming your refund approval. How do I sell tickets that have a delivery day on Ticketmaster? Randy Miller | NJ Advance Media for NJ.com. So I almost bought horrendously inflated nosebleeds backups through ticketmaster. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. They will take your money then make you jump through hoops to get it back. Enjoy reading our tips and recommendations. My tickets for sale have other benefits that I can't put in listing. I am listing mobile Yankees tickets from Ticketmaster. I proceeded to delist the rest of the season off of the Stubhub platform and I now feel liberated but remain very angry about the last 9 months that I suffered with this horrible platform. is there still hope i will get my ticket? Any answers or advice is much appreciated. Always remember that StubHub is your one stop shop for any and all of your ticket related needs! Did you find it helpful? I was on hold with customer service for two and a half hours . Bought my tickets 4/6, said they would be ready 4/22. Make sure to check back with StubHub often, as you'll be able to find any and all of the events that you're looking for! Luckily, that was true and I was able to transfer my ticket to the buyer the night before. . If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Its location on this page may change next time you visit. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
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