Business Profile CCI Hotel Reservations Hotel Reservation Looking for more information? Total Scam, The total room amount was advertised for $70 and when I submitted my payment through Apple Pay the amount increased to 111. Unbelievable what people do for $ to make other lives miserable. Or 30 000 Japanese Yen. Called them to get them to charge the amount in cnd(refund diff) They refused and conversations went no where. we paid $1,178.00 for seven nights. The hotel didnt find my booking. COUNTY OCCUPANCY TAX $6.29 There was little he could do about it. Just talked to the hotel directly and was told the charge for 2 nights was on 249.68 (114.43/night). Did you complain to your credit card provider? Neither the hotel, CCi, or Visa was willing to do anything about this obvious fraudulent charge. I made a reservation with my credit card and received a confirmation. Booking.com: anyone managed to upgrade their Genius level? I was driving and using hands free so I was not able to confirm if I was on the Hampton Inn number, I trusted Google (Which in my honest opinion are accomplishes of this people since they get paid) I called the number that was given by Google which was not the Hampton Inn number, but the Indian lady that answered the phone did not identify herself as working for CCI and she pretended (Dishonest miss representation with the intention to defraud) to be the Hampton Inn front desk. He said I had to go thru getaroom to get my money back. Thats CCI reservations new number or one of their numbers [protected]. Very true. This is Bravo Sierra. I have also determined I will never book with the Hampton Inn again due to them accepting payment from this 3rd party scam. I was driving during the storm and used Google voice to find the number for Hampton Inn in Lehi Utah, these people know how to manipulate the SEO from Google to come up on front. I was just scammed for sixty dollars by CCI Hot-Res through Getaroom. I immedidately called my cc company to dispute the charges. I reserved 2 rooms at LaQuinta Inns in Kerrville TX for the night of November 25, 2021. Before joining a network, make sure the Wi-Fi connection is secure and hosted through the hotel. For the "VIP Program," GetARoom.com charges customers a yearly $10 fee lumped into the "tax and recovery charges & service fees" paid for a reservation as a means to "conceal the existence of the yearly fee from consumers," the case says. I think NOT. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). He said the rate was $125. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). So we paid a total of $1307.98. Their phone tree is a NIGHTMARE and I was disconnected many times. CCI Hotel Reservations - cci hotel reservations, CCI Hotel Reservations - charges to my credit card, CCI Hotel Reservations - fraudulent charges on credit card, CCI Hotel Reservations - Rip off hotel reservations, CCI Hotel Reservations - No rooms available, CCI Hotel Reservations - Hotel reservation with a 60% tax recovery, CCI Hotel Reservations - hotel reservation, CCI Hotel Reservations - Hotel reservations. There was a charge on my card by CCI Hotel Booking that I did not authorize nor did I know I had been charged $ ***. Your password has been sent to the specified email address. I heard the name get a room and immediately tried to cancel. When I searched their site I found no cancellation link. When I complained to the hotel, the manager told me that he had received $53 reimbursement for the room. "It's non-refundable." We had no idea until our receipt/ bill was emailed to us that we did not book directly to the hotel. scam also. Worked and worked to get my money back because it was not my fault. I assumed I was speaking to someone at the hotel since it was a local number. I called the CCI 1-800 number and was transferred to the customer service. Today You gave me C3037566103 cancellation number. That's correct, CCI*HOTEL RES did not book a room for us, refused to give us a refund, and then made us jump through hoops with Visa to be reimbursed. The email I received from Reservation-Counter had a website to contact to cancel, I logged on to the site and canceled. Please dont use this CCI*Hotel! On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. I made these reservations the evening of October 5, 2021. BEWARE CCI, BEWARE GetARoom.comFraud Phone siteThey Steal Your MoneyBEWARE!!! On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. > Be very careful of clicking on random web links after doing internet searches. This people are crooks that need to be put out of business. If so then complain to Tripadvisor staff directly. A major hotel brand may have their own APP which you can download and securely use, and some third-party booking sites have APPs. Called Capital One and they called the 800 number on the charge and they put us on hold for over 10 minutes - this happened twice and we the agent and I realized they were never going to answer. Alternatively, you may use. Now I have to worry with being double charged. HOWEVER: received my VISA charge from a company called CCI hotel reservations for a total of $497. This review was chosen algorithmically as the most valued customer feedback. When I tried to cancel my reservation for the return trip was told I had to go back through Bookings.com. Getting there starts here. ** until I went back some months while viewing my statement. Nothing. CCI still charged me over $224.00 for room reservations that we did not use. "Cool, " I thought, "better than the site's rate." Interestingly I called Best Western to make a reservation and I was routed to CCI Hotel and Best Western Claim its impossible. Why does it take me away from speaking directly with the hotel and also charge me over $100 more for my three day stay than what the charge was from the hotel for the same room? Called the number on the page to make a direct booking with hotel. If however you were charged on your visa and the charge stands, and no reservation made then you should be able to now apply for a refund via your card provider for the non provision of a service/goods received. CCI reservations mentioned NOTHING about an upcharge, especially about $100. When the charge showed up on the credit card statement the total was way over the quoted room rate. I can't believe this is possible. Peter T. Kilborn When I arrived at the hotel on March 19, I checked in, went to my room and called the event organizer to confirm that it was still on. I asked. I have sent detailed emails, both receipts (the hotels and theirs) and copy of credit card statements. That was almost an extra night! I canceled within 48 hours and was charged 2801.91 for 3 rooms we didn't even use. Will try to talk directly with hotel/motel in the future. I will not bother to call this people since it will be waste of time (they know this) and I will end up irritated and accomplish nothing. Last updated on November 4, 2022. I booked two rooms. We tried to book a hotel at the Hilton in Santa Fe, moments after booking the room online; we realized we had been redirected to CCI*HOTEL RES. When my credit card statement arrived, I saw a charge from CCI Reservations for $381.47 and a booking charge of $12.99. I made reservations for a pet friendly room at the Econolodge in Morehead City NC. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I immediately call the customer service with CCI and they told me the extra amount was added after I submitted my payment for taxes & fees. What went wrong? More Helpful? like I got caught in this CCI*HOTEL RES800-468-3578 My credit card has been charged for reservations that I did make on 4/18/2021 but were subsequently cancelled. Later I got a text and email indicating that my total bill was $146.57 which included a $53.34 for taxes recovery and for a membership that I did not agree to buy. From reading the comments on this site I totally believe this is a fraudulent charge and a scam! I called the hotel to verify; they did not have a duplicate reservation and did not receive a payment from CCI. Same with booking directly with the hotel itself, you would find and book in its own official website. But this next comment isnt quite correct Make sure you are directed to the proper website to reserve a room. I dont quite understand about being redirected or how that occurs. This is a fraudulent website and a scam!! A Guide to Hotel Refund Laws It is a scam to be charging that much more than the Hotel is receiving!!! After a 13 hour drive, we arrived at the hotel at 930 PM. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). I booked a room through them, had to pay for the room through there website. Googled a local hotel. And now CCI sent me a copy of their receipt. The hotel is fully booked, and you can't get any room there. This comment was posted by a verified customer. Giving me the run around about refund due to virus. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. I also discovered that Hilton had charged CCI $292.77 almost $100 less than what CCI charged me.a pretty steep "fee." When I called CCI Bookings to get my money back I was told I missed the 48 hour period before my check in date for doing so. I booked a n hotel room at Swissotel Al Murooj Ho DUBAI AX with booking.com and my Hotel room was $ 748.34. Since then the hotel has reversed the charge for which I'm thankful. In the process of disputing the excessive charge! Totally turning them in to the BBB! After checking cc invoice a week later noticed I had a charge of 260cnd. We arrived at the Papago Inn only to discover that the room we were given was disgusting with a broken bathroom door that had peeling paint, orange water damage stains all over bathroom baseboard, walls soft and water damaged, ceiling Be aware of this scam. They are a total scam and a fraud. We arrived at the Hilton a hour later. Reservation No. My rooms cost me 513.93 . In the bill they sent us by e-mail, they wrote: As in #3 Getaroom are a prepay site. Similar experience to many others here. Getaroom are about as dodgy as they come, but this wasnt caused by them. I had the same experience as many of you on this thread. The room is not the same as it was advertised. I left the hotel but, stupidly, I did not ask for a written statement. My wife booked seven nights at Courtyard by Marriott in Tucson. Peter Kornelisse, chief security officer at Booking.com, said the firm. However, he comped our breakfast. I did get thru and talked to someone at CCI and they said it's non refundable. I called the local number for the Holiday Inn Express in Alliance, Ne. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. Please refund my monies owed to American Express in good will. This is a charge from Get a Room, a website that allows visitors to book hotels and resorts. {}: {} | {} | GetHuman1125799 - 7W2y (hi) I declined and am now disputing the charges with our credit card company. Hilton brand has its own site so did you think or assume you were on that site after doing an Internet search for the hotels name? So it is actually the hotel who should not have charged you at time of checkout. They came up in the top of google with a local business page. So I filed dispute with my credit card(Wells Fargo.) more, Reply to: Beware CCI*Hotel Res / getaroom.com Beware. Kind Regards, Just talked to the hotel directly and was told the charge for 2 nights was on 249.68 (114.43/night). CCI*HOTEL 800-468-3578TX used deceptive trade practice mimicking the hotel site - trapped us into booking the hotel with the same price that the hotel posted but then tacking on a 55% surcharge of fees. Your resolve to return said price at the end of stay. This company is nothing but FRAUD. We live in Canada a random charge for CCI@Getaroom in USD showed up on our credit card bill. The representative told me that it is different for them to cancel and their policy with Days INN wont allow it. Your feedback is an important part of our community and will help others make informed decisions. IHG Hotels & Resorts | My Stays It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). Pian Marie Jumalon, Nov 20, 4:10 PM CST: Allegedly at a 3 star hotel, but the price seemed high for that. Business Details This is a multi-location. I spoke with Choice Hotel reservation line to book a room at the Sleep Inn & Suites in Upper Marlboro, Md. Please do not book any reservations from this website, they are scamming people. When you try to reject purchase, they will fraudulently claim the consumer agreed to the fees and non-refundable. So, now Im paying for their mistake. CCI*hotel@getaroom I wanted to know (1) what the charges were for and (2) what tax entities the taxes were for. I have no disputed it with my bank. I called as soon as i realized my mistake the customer rep was being an ultimatum d*ck. But our reservation was taken, not by this Garden Inn, but elsewhere by Hilton. less. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I found out that the reservation charge was increased to $330.00 plus three charges of $12.99 as a . I'm a Holiday member and have points saved for rooms but was told I could redeem them at the hotel which I thought was odd because I have never done that before. Avoid this company like you would COVID19. Per my recollection the hotel price was around $100 plus 11% tax which was fine with me. Bravo Sierra. When I told CCI this was a duplicate charge and I needed a refund, CCI gave me ticket #3605520 and promised to get back to me in 7 days. I'm so steaming mad!!! We apologize for any inconvenience that this may have caused. I call the number for Choice Hotels (Sleep Inn & Suites) and was quoted $104.88 for one night double non-smoking room. Beware CCI*Hotel Res / getaroom.com Beware - Holiday Travel Forum I booked two hotel rooms through CCI hotel reservations. I called CCI and was on the phone with them for 3 hours off and on. CCI Hotel Reservations | Better Business Bureau Profile Definitely FRAUD. Please cc; Mr. Brett Keller, Mr. David Litman, Mr Robert Diener Unable to obtain a duplicate receipt with joining their assistance tech's purchase of policy protection, Monster Resorts Group/Monster Vacations Group. So even . Then I was informed that the reservation was non cancelable. They referred me to their relocation specialists who spent two hours trying to find me accommodations. In the last 2 months I have called many times and get the same 7 day promise. Was charged 529.96. Make people and Google aware of the practices of this people. We finally gave up. This complaint was posted by a verified customer. However, we didn't even know that we were transferred to this website in the first place! Read full review of CCI Hotel Reservations, Make people and Google aware of the practices of this people, Read full review of CCI Hotel Reservations and 1 comment, Fraudulent third party reservation practices, Hotel reservation with a 60% tax recovery. And u nder many circumstances, it's still possible to get a refund on a nonrefundable hotel bookingespecially if you're aware a few weeks or more in advance of your scheduled stay. Do not use theese guys. FRAUD COMPANY in my opinion. I have found numerous reviews about them, WARNING people. I simply booked directly with Days Inn and am disputing the charge with my credit card company. Plus they added a $553.73 charge for what they call a service fee? Do you mean you chose to use Getaroom and booked $30 000 or 30 000 Pounds of hotel rooms? Got there and was told they had no pet friendly rooms. Hotel Booking Scam - WARNING: Do not use guestreservations.com I went online to make a reservation at Holiday Inn Express in Hilton Head and was quoted a price of $436 - imagine my surprise when I went to check in and I'd been charged $671!!! When he asked if I accepted this non-refundable booking, I told him I felt he was pressuring and did not wish to book. When I called their number I was under the impression I was calling the Super * Motel. My credit card was charged in Australian dollars which was converted from American dollars so you can imagine the cost, I am putting in a disputed transaction via my bank!