Since your last email the team has reached out to you to explain about the incorrect billing charges caused by the system mistakenly adding 75 per night to your room. Sofitel London Heathrow | Day Use Longford | DayBreakHotels Nuestro galardonado hotel tiene 605 habitaciones y suites de lujo con servicios . Other highlights at this luxurious hotel include a bar/lounge and a snack . The proximity to the terminals and express trains to central London are also a bonus. La Belle poque, our 2 AA rosette awarded restaurant, serves fusion French cuisine in stylish surroundings and the Vivre Restaurant offers a menu of international cuisine. Yes, Sofitel London Heathrow offers airport transportation for guests. Alessandro Mortillaro General Manager, Sofitel T5 truly wonderful staff, rooms , great food and super well appointed clean rooms, Sofitel T5 Heathrow you never fail to impress! Flat-screen TV This information is provided by our partners. The rooms have private bathrooms with a walk-in shower and a . Would the supervisor listen even after sending a copy of our bill NO, she just sent another invoice and. Is the perfect Sofitel London Heathrow Hotel located near the city centre? payment link, wouldnt return my call and just demanded the invoice be paid! Email sent to general manager ccing the supervisor in and await a call back or Email regarding this. The proximity to the terminals and express trains to central London are also a bonus. payment link, wouldnt return my call and just demanded the invoice be paid! Iron We always stay at this hotel prior to our flight from the UK to the USA. Employees are attentive, friendly and courteous, thanks again for your feedback. You cant hear the planes, which is something I was worried about. See more questions & answers about this hotel from the Tripadvisor community. You should be reimbursed on check-out. We didnt get a room upgrade we got exactly what we booked. Sofitel London Heathrow Terminal 5 London Heathrow Airport Hounslow TW6 2GD +44 208 757 7777 SOFITEL.LondonHeathrow.Dining@sofitel.com . I would definitely recommend the Sofitel! Great to see you coming back ever again, it is rewarding to receive such positive comments, which motivate us to do better. Terminal 5, London Heathrow Airport TW6 2GD London, UK Experience luxury and comfort at the only hotel directly connected to London Heathrow Airport Terminal 5. Bienvenue to Sofitel London Heathrow. Superbly situated for travel, Sofitel London Heathrow is a perfect choice for business travellers who need a Daybreak to relax and work, as well as for leisure . Please note that all Special Requests are subject to availability and additional charges may apply. Prices are calculated as of 24/04/2023 based on a check-in date of 07/05/2023. The 5-star Sofitel London Heathrow is 21 minutes from Central London by train from Terminal 5 Rail Station, which is a 5-minute walk away. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Alessandro Mortillaro General Manager. . Kind regards. I wanted to give the property and opportunity to rectify the service and have just returned for a second time. There are more places to choose from in the, sofitel london heathrow hotel hounslow, sofitel hotel london heathrow, sofitel hotel hounslow, london sofitel, Frequently Asked Questions about Sofitel London Heathrow. Nestled in the Hillingdon district near a tube station, the hotel offers 605 spacious rooms along with garden views. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Are there opportunities to exercise at Sofitel London Heathrow? Ensuite bathroom The hotel is relaxing and I am always made to feel like I am a welcomed guest. When travelling again please do not hesitate to reach out to me (H6214-gm@sofitel.com) in advance. Conveniently situated, discover London's many attractions only 21 minutes away by train. The local area is good for families and and our guests say it is very walkable. We look forward to welcoming them back soon. Yes, at the Hillingdon hotel your car will be safe in a parking on site. Gift Vouchers from 25.00. Vivre - This restaurant serves breakfast and dinner. The service was lovely and the atmosphere relaxed, and clearly many of us had decided to treat ourselves before or between flights - a real treat, as was the hotel. Open select days. Try again. For the best room deals at Sofitel London Heathrow, plan to stay on a Tuesday or Saturday. It's time to indulge! Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Thanks to all the teams at Sofitel T5 .. truly amazing and eternally grateful for your kindness and consideration of all ! Dear AnnaChovy, Thanks for your amazing feedback, we are extremely grateful for your ongoing loyalty and support. Everything was excellent, incredible location next to airport, wall and the airport Terminal, welcoming staff. We didnt get a room upgrade we got exactly what we booked. Air conditioning Directions. Diners Club, The Sofitel Heathrow has direct access to Terminal 5 via a covered walkway. They also have a coffee maker and refrigerators available for self-catering. Which airport is close to Sofitel London Heathrow Hotel Hillingdon? Please dont include personal, political, ethical, or religious commentary. Yes, guests have access to a fitness center during their stay. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Other highlights at this luxurious hotel include a bar/lounge and a snack bar/deli. Dear tessc305, Thanks for your amazing review, we are so pleased you stayed with us to celebrate a special occasion. This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Catch up on news while utilizing state-of-the-art cardio and resistance machines and free weights. (1,649 reviews) "Our initial reason for staying here was that it was connected to terminal 5 by skybridge. We look forward to welcoming them back soon. Day rooms in departures No1 Lounges (Terminal 3) No1 Lounges (Terminal 3) . If you dont book a flexible rate, you may not be entitled to a refund. This is a Proud Certified property where you can be extra sure of a welcoming stay. The Sofitel Heathrow has direct access to Terminal 5 via a covered walkway. Minors under 18 must be accompanied by parents or legal representatives. The perfect Sofitel London Heathrow Hotel is placed in the Hillingdon district, right in the very heart of Hillingdon. Guests under the age of 18 can only check in with a parent or official guardian. (1478). * Perk up after a long flight in a spacious 24-hour fitness studio, free access for hotel residents. During the stay at the perfect 5-star Sofitel London Heathrow, guests may pay a visit to Heathrow Airport in London (2.1 km) and Bedfont Lakes Country Park (4.7 km) or attend Liquid Leisure Windsor, placed within a 10-minute drive. Enjoy a meal at the two onsite restaurants. Air conditioning The room price at Sofitel London Heathrow Hotel Hillingdon starts at 226. What is the closest airport to Sofitel London Heathrow Hotel Hillingdon? The best PINA Colada and a great spot to stay before a flight . Kind regards. An oasis of calm at Heathrow - and you should book the afternoon tea! Soundproofing What's the area around Sofitel London Heathrow like? Trains departing from terminal 5 underground station take you into the heart of central London making it easy to explore Buckingham Palace, Tower of London, The British Museum, Canary Wharf and more. Kind regards. Your comments are well received, thanks for your constructive feedback. Only the amount confirmed at the time of booking in that currency is guaranteed. 6 Best Luxury Hotels Near Heathrow Airport | Westwey Ride Rooms are comfy, clean and well maintained. We always receive a warm welcome at reception as we did last night from Jenish who was efficient and helpful. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. You cant hear the planes, which is something I was worried about. Hotels near London Heathrow Airport Terminal 5 Club Aspire Lounge. Thank you for taking the time to share your experience. Third person named by parents must present their written authorization (certified signature). You would never expect that this hotel would be at an airport Would 100% recommend! Comfortable bed, spacious bathroom and great walk-in shower. Does Sofitel London Heathrow have airport transportation? From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Your comments are well received, thanks for your constructive feedback. The sandwiches - both regular and vegetarian options - were delicious and the food. There's a hotel reservation desk, run by We Know London, in the arrivals area of each terminal. Please check your selected room for the maximum capacity. How can we spend time at Sofitel London Heathrow Hotel? Under 16s not allowed. Flat-screen TV Reservations are required. The hotel boasts panoramic Lavinus & Gemman were the best. Kind regards. Which languages are spoken by the staff at Sofitel London Heathrow? The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Go-to Heathrow Hotel - Review of Sofitel London Heathrow, Hounslow - See 17,428 traveller reviews, 2,919 candid photos, and great deals for Hounslow, UK, at Tripadvisor. Traditional afternoon tea is served daily at the Tea Salon from 11am to 4.30pm. Dining table Kind regards. We stay at the Sofitel when flying out of Heathrow. Again incompetence at its best! It is necessary to select the exact number of adults and children in order to find a suitable room. Respect the privacy of others. The lack of customer service is actually shocking, your promised to be looked after but return home to demands of 150 for an outstanding amount and room upgrade! At the perfect Sofitel London Heathrow Hotel Hillingdon WiFi is provided for free. Please bear with us as it may take a few more days for the sum to be refunded as the system has been back and the team is working around the clock to reconcile all discrepancies. Sofitel London Heathrow from 26. Hounslow Hotel Deals & Reviews - KAYAK Kind regards. Refrigerator Hotels near No1 Lounge - Heathrow Terminal 3, Hotels near Club Aspire Lounge - Heathrow Terminal 3, Hotels near The Windsor Castle Bar and Restaurant, Hotels near Heathrow Airport Plane Spotting, Hotels near St. Margaret's Greater London Station, Hotels near Richmond University - The American International University in London, Hotels near The American University in London, Hotels near Heythrop College, University of London, Hotels near Imperial College School of Medicine. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. so plentiful for the 30 pp paid that we ended up bringing half the scones and all the pastries back to our room to finish that evening. Tea/Coffee maker Dear shopasaurus, Thanks for your review, we are so pleased you enjoyed your stay. We will give you an estimate of the conversion into your currency, but this is not binding. Which languages are spoken by the staff at Sofitel London Heathrow? This response is the subjective opinion of the management representative and not of Tripadvisor LLC. How much does it cost to stay at Sofitel London Heathrow?
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. At the time of payment, your bank may charge you bank fees and/or exchange fees. Refrigerator Free WiFi, 35 m If you're travelling for work, we'll sort the most popular business travel features to the top of the filter menu so you can find them quickly. Please, select dates to see available rooms. This innovative Heathrow restaurant's open kitchen is like a theatre of international cuisine, with a deli and hot wok, grill, pizza and desserts. Sofitel London Heathrow, Hillingdon - Updated 2023 Prices - Booking.com We look forward to welcoming them back soon. The price is only guaranteed at the time of booking. The hotel boasts 605 bedrooms including 27 suites, 45 meeting rooms, two restaurants including the French inspired La Belle Epoque, two bars as well as an exclusive Tea Salon. Book Sofitel London Heathrow in London | Hotels.com Comfortable bed, spacious bathroom and great walk-in shower. I had an excellent stay at the Sofitel Terminal 5 at Heathrow as always. Flat-screen TV All of the spacious air-conditioned bedrooms . Heathrow hotels | Heathrow Employees are attentive, friendly and courteous, thanks again for your feedback. Dear shopasaurus, Thanks for your review, we are so pleased you enjoyed your stay. Reservations are required. Ensuite bathroom Late check-out is available for a charge (subject to availability). What is your impression of this property? To edit a review youve already submitted, please contact our Customer Service team. Tea/Coffee maker The breakfast is next level good. Comfortable bed, spacious bathroom and great walk-in shower. Luxury hotel LONDON - Sofitel London Heathrow Good in-house restaurant with nice breakfast buffet spread. Conveniently located restaurants include La Belle Epoque, Vivre, and The George. By car: Leave the M25 take the exit at junction 14, following signs for Terminal 5. Hotel Sofitel London Heathrow. Waiters will serve you with tea or coffee at your table. The room service team were great, especially Noor who took my order and turned it around very quickly. Lavinus & Gemman were the best. As of May 2, 2023, prices found for a 1-night stay for 2 adults at Sofitel London Heathrow on May 21, 2023 start from $172, excluding taxes and fees. Are any cleaning services offered at Sofitel London Heathrow? We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, Get up to 25% off select hotels and sign in to earn rewards, Luxury hotel with 2 restaurants, near Imagine Spa, Royal Botanic Gardens, Kew - 19 min drive, Heathrow Terminal 5 Underground Station - 12 min walk. Good in-house restaurant with nice breakfast buffet spread. If your plans change, you can cancel free of charge until free cancellation expires. The 5-star Sofitel London Heathrow is 21 minutes from Central London by train from Terminal 5 Rail Station, which is a 5-minute walk away. Alessandro Mortillaro General Manager, Novotel London Heathrow Airport T1 T2 and T3, Novotel London Heathrow Airport - M4 Jct 4. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. We would like to thank you for your patience and understanding, this has also been a very frustrating time for us as we have been unable to provide the service standards we normally strive for. We verify reviews to ensure the traveler booked with Expedia Group. Refrigerator The sandwiches - both regular and vegetarian options - were delicious and the food. Kind regards. You cant hear the planes, which is something I was worried about. Soundproofing Sofitel London Heathrow from $32. Hounslow Hotel Deals & Reviews - Kayak Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Vivre, which is one of 2 restaurants and serves breakfast and dinner. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Terminal 5, London Heathrow Airport TW6 2GDLONDON United Kingdom, Access: 18.4 km / 11.43 mi 38 min drive, Access: 25.26 km / 15.7 mi 30 min drive, Access: 29.93 km / 18.6 mi 45 min drive, Access: 10 km / 6.21 mi 15 min drive, Access: 12 km / 7.46 mi 20 min drive, Access: 15 km / 9.32 mi 15 min drive, Access: 17 km / 10.56 mi 20 min drive, Access: 18 km / 11.19 mi 25 min drive, Access: 25 km / 15.54 mi 40 min drive, Access: 25 km / 15.54 mi 45 min drive, Access: 28 km / 17.4 mi 25 min drive, Access: 30 km / 18.64 mi 45 min drive, Access: 15 km / 9.32 mi 25 min drive, Access: 24 km / 14.91 mi 25 min drive, Check-in from 03:00 PM - Check out up to 12:00 PM. Ideally, we would publish every review we receive, whether positive or negative.