If your UK monthly data allowance is over 25GB, youll have a Roaming Limit of 25GB when roaming in our Europe Zone. If you go over your total monthly data allowance in our Europe Zone, you'll need to add a Bolt On to keep using data - the options and cost are the same as if you were in the UK. Otherwise, we may charge you for using our services. Roaming in Europe | Pay Monthly | Help | O2 It will provide 120 minutes that are restored at the end of each day, and if you travel inside the European zone, you will have access to your local phone calls plan. If youre travelling to an O2 Travel country outside of Europe, the following fair usage limits apply: As an alternative to O2 Travel, you can also consider the following international roaming offers from other mobile networks: In addition to the above, all UK mobile networks that offer international roaming are legally obliged to offer roaming at no extra cost for customers travelling to other EU countries. Terms apply. Jio IR charges are applicable as per the following two options: Depending on the usage need, our customers can avail Jio IR Pay Go service or subscribe to IR Unlimited Packs: For International Roaming tariff, kindly visit. That means O2 customers can still use their UK allowances in its 48 'Europe Zone' locations - all for no extra cost. Thats why people must know that O2 offers them two ways to access phone calls when traveling. All tariff changes made on your flexible tariff will only take effect from your next bill date. These charges will apply until the following (depending on which is earliest); **If you use all your UK data allowance when roaming outside the UK, youll need to buy a data Bolt On if you want to keep using data. Not applicable. From 23 May 2022, Three customers who have signed up or upgraded from October 2021 will have to pay 2 a day to use the minutes and data from their UK contracts in EU countries. At first you may see unexpected roaming charges in your My O2 account. Make sure that Set Automatically is turned on. Monetary value of Rs. You can find the cheapest O2 SIM Only deals by using our comparison tools. But if you use all your UK data allowance when roaming outside in the UK, youll need to buy a data Bolt On if you want to keep using data. Free O2 Travel in our Inclusive Zone is available with selected Plus Plans. On O2s Pay As You Go plans including Big Bundles, roaming is not included in Guernsey, the Isle of Man, Jersey, Monaco or Switzerland. To avoid data roaming charges you can switch your data roaming off when you're abroad, as apps on your phone might connect to the internet to update or get information even when you're not using them. If youre travelling to another country within O2s Europe Zone, it should be on a temporary basis, such as for a holiday or short trip. If youre roaming in our Europe Zone this will be included within your UK allowance; within countries included in O2 Travel, this will activate the 4.99 fee. See our data Bolt Ons here. Can I tether to another device when roaming with O2? This website uses cookies. These devices work similar to a WiFi router, but you can carry them wherever you want to go. Calls made to other destinations (not the UK or the country youre visiting). Check roaming rates in different countries. If you're abroad, it costs the same to listen to a voicemail as it does to make a call to the UK. O2-DE (O2 Germany) and O2-UK (O2 United Kingdom) are both Parts of the Telefonica Group, but this is all and is 2 Separate businesses. Your data (subject to a roaming limit), minutes and text allowances will work in our Europe Zone, just like they do at home. Both Bolt Ons come with 120 minutes, 120 texts and unlimited data per day. Then turn it off again and let your iPhone automatically select the best network. O2: 4.99/day for extra quota to be used in Mexico. Depending on which country you're in, you'll either go straight to your messages or you'll go to your voicemail greeting. Your data usage will be capped to 50MB (54per month). You can use your allowance for free within the EU with all O2 SIMs. International Roaming and Whats it all about. - O2 Community Sorry, we dont recognise this number. Just sign into My O2 and add the Bolt On to your account. You can check usage details in real-time from the menu section of MyJio. Customers who use roaming in the Europe Zone for a prolonged period of time are likely to exceed O2's fair usage policy and may incur further charges. What you may not know is that when the phone is authorised to use the Roaming Network, It is given a temporary allocated foreign number of the country you are visiting. Alternatively, you can purchase the Bolt On through My O2. These include USA . How does Roaming Work? If youre on Pay As You Go, you can get our O2 Travel Bolt On for 1.99 a day in selected destinations. Both the O2 Travel bolt on and the Inclusive Zone bolt on need to be active to benefit from these allowances. O2-DE is a completely independent business to O2-UK and therefore Roaming Charges would apply. Does anybody have a link to an up to date list of partner networks that O2 has roaming agreements with? Using your phone abroad | O2 If you go over 120 minutes or 120 texts, you will be charged at the O2 international rate for the country you are in. Using your phone abroad | Pay Monthly | Help & Support | O2 You use up your monthly UK data allowance**. O2 Contract customers may need to call 202 to confirm they have Roaming Activated on their account if they have never used the service before or had issues in the past. Switching data roaming off ensures you won't get charged. Your allowance resets every day at midnight local time. Youll need to select the right allowances for your destination, which is split into Zones 1, 2 and 3. So if you purchased your Sim card in the UK and from O2, your home network would be O2-UK and you would be allocated a UK Mobile number. If this has happened to you and you think it might be a mistake,call 202 from your mobile or0344 809 0202 from any other phone. If you're a Volt or Pay Monthly customer on selected O2 Refresh and sim only tariffs, you're eligible for the O2 Travel Inclusive Bolt On. will not introduce charges for roaming within the EU after Brexit. Yes, if you go over your allowance or Bolt On allowance, you will be charged the out of plan rate for the country you are in. Unlimited minutes, texts and all the data you need, every day you use O2 Travel. O2's free roaming is intended for customers who are visiting any of the above countries for a short holiday or business trip. Weve got you covered. If you're an O2 Travel customer and have used your device in an O2 Travel destination, you'll only be charged the daily rate of that destination for the days you've chosen to use the service. Solved: O2 international roaming partners - O2 Community 1017.80 and 5 ISD SMS. Outside of the blog, I work with numerous technology companies helping them to market their product to consumers. Instead, youll need to pay 1.99/day for up to 100MB of data in these countries. Use your data, minutes and texts at no extra cost on selected plans. You can add your own comment here. If you use your mobile phone abroad for 63 days or more in any four-month period, O2 reserves the right to apply a regulated surcharge to your usage (currently 3.3p/minute, 1p/text and 4.50/GB). Are there any subscription or rentals charges for IR service for Prepaid Plans? In relation to consumer credit, Telefnica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822), Enter your mobile number below and we'll send you a code, If you've not received a code after 10 minutes we can. You can only use our services for periodic travel like holidays or short breaks in our Europe Zone (excluding the UK). Need more data for your travels? The following shows the O2 out of plan rates within a few international destinations. And, if you need a recommendation on which one to choose, go for the Holafly eSIM. Unlimited Pack benefits (applicable for Unlimited IR pack Rs.575, Rs.2875 and Rs.5751): Don't forget to explore Jio's International Roaming plans for seamless connectivity overseas. 2005-2023 Ken's Tech Tips. If it's your voicemail greeting, press * and enter your PIN. Similar to the O2 Travel Inclusive Zone Bolt On, you get 120 minutes, 120 texts and unlimited data per day. If it doesn't, call 1780 free from your mobile or +44 7802 090 100, and we'll text you the right number to call. The 4.99 O2 Travel offer isnt available to customers on O2 Pay As You Go. Order by midnight for free next working day delivery. If your tariff includes this offer, you wont need to pay the 4.99/day charge. Premium rate numbers, MMS and non-standard texts will be billed at standard rates. O2 offers only one method for people to activate the roaming service on their phones. Subject to a Fair Usage Limit. Turn on Airplane Mode for about 30 seconds. You can only use our services for periodic travel like holidays or short breaks in our Europe Zone (excluding the UK). Sending a MMS? Additional resources: Roaming How to use your smartphone overseas Using your mobile abroad Back to FAQ page Home About Disclaimer Privacy Site map Additional resources Contact Link to us Share Tweet LinkedIn Email this page For help with this, go to our interactive device guide. You get a daily allowance of Unlimited minutes, texts and data roaming in 27 additional destinations (our Inclusive Zone) including USA, Australia and New Zealand. So what charges do you pay for when roaming? This . So, in case that you are interested in this service, or you want to know about some alternatives, then continue reading because you will see that there are different options for you to use when traveling! Roaming outside the EU: A network-by-network guide What happens if my IR pack gets expired while roaming internationally under Jio Prepaid Plans? You can still use data if you reach our Roaming Limit, but youll be charged. Your allowance will be valid for 24 hours from the first time you use it and will refresh each time you use it. Then when you want to listen to your voice mail, you pay to make the call and listen to it. In case that the service offered by O2 is not enough for you, here are some alternatives that you can use when traveling. Q) Why am I charged twice for Voice Mail Messages? The O2 Travel Bolt On works in the following 104 destinations: The O2 Travel Inclusive Zone Bolt On is free with selected O2 Refresh and selected O2 SIM only plans, and works in 27 international countries. In relation to consumer credit, Telefnica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822), Enter your mobile number below and we'll send you a code, If you've not received a code after 10 minutes we can. If you exceed the 63-day limit, O2 should give you the opportunity to demonstrate prevailing use in the UK. The download speeds available for file transfer, online gaming, peer-to-peer downloads and network backup services is restricted. What if I flex my data up to a tariff with free O2 Travel in Inclusive Zone? Will I be charged for incoming messages while on International Roaming under Jio Prepaid Plans? Perfect for travelling outside Europe. What are the benefits/entitlements of the International Roaming Pack for Jio Prepaid Plans? Your data (subject to a roaming limit), minutes and text allowances will work in our Europe Zone, just like they do at home. See our data Bolt Ons here. I've been blogging at Ken's Tech Tips since 2005. O2 has said that using roaming for an extended period of time will be judged on a case-by-case basis. O2 launches new tariffs and roaming at no additional cost in - Alertify Enter your O2 mobile number to see the most relevant help information for your account. If you dont have O2 Travel Inclusive Zone included when travelling in Zone 1, or to our destinations in Zone 2, you can choose to add the O2 Travel Bolt On in My O2, for 6 a day. MOD Personnel - suspending contracts of MOD spouses and families, Pay Monthly Contract Summary and Contract Information documents. Before that, check. See our data Bolt Ons here. Both incoming and outgoing phone calls and text messages will count towards the daily usage limit on O2 Travel. Yes, all O2 customers can use their regular allowance for free with O2 Europe Zone, covering 48 European destinations. Making calls and sending texts within our Europe Zone (excluding the UK), to any other country in our Europe Zone (including the UK). Find out more. But dont worry, they arent as high as someone might expect. More about the o2 roaming plan find out below. Free Pay As You Go SIM Cards: Review & Comparison 2023, Compare SIM Only Deals: Best Value Mobile SIM Cards In The UK, Unlimited Data Plans on UK Mobile Networks: Best Unlimited Data SIMs, UK Mobile Coverage: Check & Compare Across Networks, 4G Home Broadband: Best 4G Broadband & Hybrid Broadband Deals, Download Speeds: Comparing 2G, 3G, 4G & 5G Mobile Networks, 5G Coverage UK: Check 5G Coverage & 5G Coverage Map For Your Area, Three Unlimited Data Plans: 18/Month For Unlimited Data SIM & 5G, Best Pay As You Go Bundles: UK's Cheapest Prepaid Mobile Plans, 5G SIM Only Deals: Best 5G SIM Cards Compared, 4.99/day in 63 non-European destinations, 4.99/day in 36 non-European destinations. You can find information on calling, texting and data usage abroad here. Receiving Calls? SAS operates connectivity services on domestic Scandinavian routes and long haul flights to the USA, Hong Kong, China and Japan, New Delhi, Mumbai AeroMobile services are available on routes to and from Singapore including London Heathrow, Hong Kong, Australia and Tokyo, Swiss operates connectivity services on domestic Scandinavian routes and long haul flights to the USA, Hong Kong, China and Japan, Scheduled routes to South and Central America including; Brazil, El Salvador and Mexico, New Delhi, Mumbai, Chennai The service is available on flights from Turkish Airlines Istanbul hub to various long-haul destinations, Uzbekistan Airways offer AeroMobile services on selected flights to destinations including Europe, Asia and USA, New Delhi The service is available on selected flights from Manchester and London Heathrow. If you are inside the European zone, then theres not much to worry about. If you've already registered, please log in. This website uses cookies so that we can provide you with the best user experience possible. Well text you if youre getting close to the limit, and again if you reach it. The following destinations form our O2 Travel Inclusive Zone: We cover roaming in our Europe Zone as part of our phone tariffs. AeroMobile services are available on flights from Air Serbias Belgrade hub to New York. There's no charge for receiving a message if you don't listen to it. To enjoy Wi-Fi Calling benefits, enable Wi-FI Calling on your device. If we don't get the details of calls you've made from another network for a while, this can delay us billing you for them. Which destinations are covered by O2's free roaming policy? My O2 Search Roaming and international calling Find everything you need to know about international calling and using your phone abroad. Travelling outside of our Europe Zone - For customers on our current system, Travelling outside of our Europe Zone - For customers on our new system. Sky Mobile's Roaming Passport Plus costs 2 per day and gives you 10GB of data, along with free calls and texts in 55 popular destinations, including the EU, UAE, USA and Canada. Within Europe, youre able to use your inclusive minutes and texts to contact any other number within O2s Europe Zone. Best Mobile Networks for Roaming in 2023 | MoneySuperMarket