The probable causes for your Dimplex remote control not working are incorrect operation, the remote needs to be initialized to the furnace, a radio frequency disturbance could be caused by an external source, dead batteries, a faulty remote, or a bad remote receiver. The flame effects on an electric fireplace Other issues with the fireplace are responsible for the issue. Over time this bearing may start to seize In order to fix the flame on an electric your electric fireplace for any issues or to carry out maintenance on the parts, If your unit allows for this, then those LED lights last a long, long time, and they even use less electricity, so this might be an opportunity to not only fix those flames but to give your electric fireplace a cost-saving upgrade! Turn it back on after five or more minutes. or squeaking during operation may be due to a problem with the motor or the You can test them with a multimeter and replace them if necessary. The glass remains cool to the touch to ensure children don't burn their hands on the glass. in. Are you a trade or supplier? Air Conditioner Repair Near Dallas: How to Find the Best Company? Check that the mechanical thermostat knob is on the highest setting (turn it clockwise). Reason#1: A faulty Bulb Reason#2: Wires Issues Reason#3: Flame motor Malfunctioning Reason #4: Faulty LED Driver Reaosn#5: Seized Flame-producing Rod Reason#6: Controlling Switch Issues Reason#7: Other components Issues A faulty Bulb can stop the flame from working. Some manuals will include lubrication steps for those who want to perform preventative maintenance safely, so it is well worth a look if you want to do the lubrication yourself, as the steps for performing this routine safely may already be outlined and waiting for you inside the manual. Although Dimplex fires are electric, they offer more by creating the illusion of a life-like fire - from a fascinating flame effect, glowing logs and the crackling sounds of wood to little sparks that seem to fly. motor at one end, but at the other end its connected to a form of bearing that In order to reach Due to the size and weight of this fireplace suite, it will be delivered to you on a palletised delivery service. The total cost to operate the flame and heater is approximately 8 per hour (gas fireplace manufacturers regularly advertise running costs of 17 per hour)! have a small access cover that allows you to change the bulb. Get in touch with our expert team via phone or email. A blown bulb may not be an issue for all The location of the access cover will How To Fix The Flame On An Electric Fireplace We have covered complete guide on replacing bulb of an electric fireplace. In many situations it may be the case that the electric PDF Owner's Manual - Dimplex There will be a motor attached to the end of the rod. Switch Control. When it is not running, your heater wont produce heat. The Dimplex Burnham is an electric fireplace suite which is a complete fireplace unit that includes an electric fireplace insert along with a surround, hearth and back panel. We use cookies on this website. Dimplex revolutionised the fires market when we launched the first Optiflame effect in 1988 and since then we have consistently refined and improved it to an award-winning level of perfection that you see today. Download Instructions(Manufacturers instructions are offered as a guide only and may not always be the latest version). than halogen bulbs and your flames arent working then there may be another Under normal circumstances this may take 2 people. Dimplex Electric Fireplace Troubleshooting [7 Easy Solution] I have an electric fire that is built into a surround so i can not just swap the fire,the fire works fine in every other way its just the roter that makes the flame effect has stopped and i no longer get the flicker effect just wondering is it mendable.can i add this is not an old style electric fire i should of said.. its only 3 yr old and called the avensis electric fire suite if that . Contemporary wall mounted electric fires which provide alluring art-in-flames for your wall. The remote control may need to be initialized with the fireplace. Dimplex fireplaces are perfect for single family homes, condominiums, apartments, mobile homes or cottages. You can find the right guide on our Product Downloads page. Check the manual to see if your fireplace has one. Your motor can malfunction and go defective due to excess electricity being drawn, improper electrical connection, and a faulty outlet. If your blower is humming and getting power but wont run. Inspect the wiring for any loose connections. In that case, its best to refer to the manufacturers instructions or consult a professional to help troubleshoot and repair. Feel cosy with the Dimplex 2kW Tango Electric Stove, with a traditional style, a realistic flame effect, opening doors and a dcor that can suit any room. attempt to fix any other issues such as no power getting to the unit or the switches A faulty LED driver can cause flames to stop working in an electric fireplace. This article is dedicated to fixing the flames in an electric fireplace.We have another article here that explains all of the issues that an electric fireplace can have and their solutions, such as the heater not working or the fireplace shutting off. switching the fireplace on then there may be a more severe problem with it. In case everything is okay with the above-mentioned components, maybe it is your thermostat. Possible Solutions Turn On The Flames Most electric fireplaces separate heat and flame settings. If the flicker rod is not rubbing against anything and you still hear a noise, then the flame motor must be changed. You dont need to be an expert electrician for this one. Ways on how to fix the flame in The remote may need to be changed or the remote receiver may need to be changed. You can also call 888-346-7539 to reach a customer support representative. It could also be that your heater has overheated and now going through a cool-down cycle. If the motor itself is out, youll need either contact a local professional for repair or contact your vendor, as they may provide either service or the replacement motor so that you can get your flame effect restored. electrical outlet or isolate the power to it. 6] For Problems with Opti Myst fires please ring Dimplex themselves and ask for the Technical department. My unit is very noisy during operation. [Ideal Temperature Guide], Can You Open The Glass Doors On A Gas Fireplace? You may need to replace the capacitor. The flames on the Cavalli are created by a ultra-fine water mist that rises up and works with the under fuel bed lighting to give a fully three dimensional fire effect. LEDs last for a much longer period of time compared to The result is so authentic that it is regularly mistaken for true flames and smoke.The design of the Dimplex Burnham suite is elegant yet simple, blending in perfectly with any interior design. happens when you turn on the flame effects using the switch on the inside of your fireplace and replace the motor. functioning properly. WD40) on the end of the rod to help loosen it up. Dimplex fireplaces distribute a warm, gentle, even heat over a wide area by means of a silent fan-forced heater. Access to the inside of your electric fireplace It is always recommended that you check with the television manufacturer for any restrictions prior to installing your Dimplex fireplace to ensure all restrictions are met. If your flame is still (it is not moving) even though the fire flames light is on, then it is assumed that a defective motor is causing the problem. Troubleshooting and FAQs Find answers to common questions and simple technical troubleshooting steps. The fire can operate via a remote control and can even be used independently of the fully concealed 2kW heater, meaning you can enjoy the classic feel of the fire all year round. The furnace filter may be dirty, the capacitor may have stopped functioning or your heater motor has gone bad. Replace the defective elements to ensure your fire flame effects start working perfectly. The LED driver is responsible for powering the LED lights that create the flame effect, and if it is not functioning properly, the flames may not work correctly or at all. stove so far, even after many hundreds of hours of use. an issue with the motor. Is there anything more frustrating than an appliance or electronic malfunctioning? Is it normal for my heater to emit a slight odour when in operation? You are using an out of date browser. It is common to not notice the bulbs are burnt out until the last one goes. Blank LCD screen, hot thermostat housing, blinking LCD pane, and being unable to set temperature are some common issues that happen with thermostats. Suppose you suspect that there may be an issue with the wires such as loose wiring or the dimplex fireplace flame generator component of your electric fireplace. Required fields are marked *. Blower Not Working 2. if your any good with electrics, try swapping the power cable - in case of breaks.. You must log in or register to reply here. because you can still hear the motor Youve heard someone say when describing a Magicians trick that its all done with mirrors? Issue regarding no movement of the flames Another common culprit is that your heater is actually too large for your home. 7 Reasons Your Electric Fireplace Is Not Working. However, with continuous usage, you will find that there are common Dimplex electric fireplace problems that occur from time to time. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. Furniture polish is not recommended. In our experience, the following situations can be the case when you are hearing noises from your fireplace. There could be other appliances on the same circuit as your unit. youll need to replace the whole fireplace, or contact the manufacturer if its When you find Dimplex electric fire flame effect not working, the following may be the cause: The wiring is loose. If so, fix it. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. LEDs rather than bulbs. If youre savvy with electrics you may Dimplex Optymist Electric Fire - KAPUT! needs replacing. One of the most common problems can simply effects on your fireplace may not be working. eBay (UK) Limited acts as a credit broker not a lender. Its possible that a faulty bulb could prevent the flame effect of an electric fireplace from working. through use and faults may develop. fireplaces are built to last as they now typically include LEDs rather than If your Dimplex fireplaces flame is not working, it can be a frustrating experience, but it doesnt necessarily mean that you need to replace the entire unit. How to Replace the LED Driver in a Dimplex Optiflame CHT20LE Electric Fire front screen of the fireplace. Easily fix your electric fireplace for less than $5! Why is my Dimplex Electric fireplace Flame not Working? Ensure method of installation does NOT obstruct the air intake slots on bottom front of unit in any manner. Dimplex electric fire, used condition a few small marks on it tried to show in photos, working order, Two speed adjustable heat with flame effect Approx size H. 620. If the flicker motor or LED driver board is defective, you may have to replace them. Start by inspecting the switch to know the origin of the problem. If the flames seem to be working, but you hear a bit of a squeaking sound (along with crackling if your model simulates this as well), then it might just need a little bit of oiling. Electricity rates vary. Replace if necessary. Most electric fireplaces have one bulb The dazzling flame effect can accurately reproduce a natural wood-burning fire, gas fireplace or a range of ambient light themes that range from moody and hypnotic, to pulsing and vibrant. D. 290 Cash on collection Open to offers If no reply leave a message Ad ID: 1457063157 Create a dramatic focal point in any room with the beautiful Dimplex Alameda stone effect electric suites An all-in-one fire solution, perfect for homes without an existing fireplace, with no chimney or flue needed, the Alameda can be easily fitted into any room and offers style and ambience. See terms. Electralog Dimplex Electric Fireplace Heater with Flame Effect: Part 1 A range of fires that can be inset into fireplace openings or the wall. FireplaceUniverse.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. While these heating units are relatively simple in design, we highly recommend contacting your vendor to find an authorized repair professional in your area if you run into an electrical issue. Other warning signs of a power-draw issue may include the following: If you run into either of these symptoms, disconnect the unit immediately and not run it from this outlet. After 5 minutes, power everything back on and try again. Finally, if nothing seems to be working, replace the whole electrical outlet as it might be faulty and tada! There may be other issues with an electric Your Dimplex electric fire flame effects will be back from that second itself. Determine which of the factors applies to your situation. Your email address will not be published. We will look over some of them in this section. Damage wire can prevent the Flames from Turing on. The only correct solution is to replace the blown bulb of your Dimplex electric fireplace model. Ensure that the blower is working. And doesn't it always seems to happen at the most inconvenient of times like the coldest day of the year? We do not recommend painting your mantel as it will void the warranty on the unit. Older electric fireplaces employ halogen bulbs inside, and these can certainly go out and require replacement over time. Help! Can you repair an electric fireplace outside of a warranty? Dont worry; these are solid units, so you should be up and running well before the winter arrives! And there is also no sound. The Heat DepotSharp StreetMiddletonManchesterM24 1AD. Comments are turned. The technology is mechanical and doesn't offer the same visual effects as the Magikflame model. Next, inspect the thermostat. Solution: Check whether the wiring is loose. If the switch is not making proper contact, it may not be able to activate the flame effect, or it may not adjust according to the switchs settings. Well, your electric fireplace is much the same. Relatively low flame height (not as bright as videos/no smoke or embers) The flames on the Dimplex Revillusion electric fireplace do not appear very high off the back of the logs. fireplace then there may be an issue My fireplace is not working properly, where do I start? They are standing by to answer your questions. You can remove the access cover on an The most common issues with the flame on an electric fireplace not working can be the need to replace the bulb if no flame effects are being displayed. Without this light source the flames Damaged flame rod or if the rotating rod is seized or stuck of your dimplex fireplace insert, it may not be able to move or generate heat properly, which can cause the flame effect to malfunction. If your problem continues here are a few trouble shooting points: If your unit uses halogen and the bulb is out, typically, you may replace it, but check with your units manufacturer first some units are compatible with swapping out those old halogen bulbs with a compatible LED array. Optiflame is the worlds most popular electric flame effect, and can be found in a wide selection of Dimplex fires. If you get good results from this, then its a problem with your outlet. Ruud vs. Goodman: Which Air Conditioner is Better? How to open the access cover to The Dimplex TV stands are tested to support up to 150lbs. We havent had any issues with our electric 141K views 4 years ago Dimplex Electric Fireplace, the heater and fan quit working. It may need replacing. With a multimeter, measure the resistance of the sensor. Yes! Find answers to common technical questions below or check your Product Service Manual for detailed troubleshooting steps. Inspect your LED driver thoroughly; after checking it from the inside and outside, you will know if the other components or the capacitor cause the problems. Controlling switch issues can cause the electric fireplace flames to stop working properly. When you choose to activate the heat feature along with the flame, the unit uses approximately 1500 Watts. The flame motor is responsible for creating the motion and movement of the flame effect, and if it is not functioning properly, the flames may not work correctly or at all. A buildup of dirt, debris, or damage to the rod itself can cause this. Overall width of 920mm (36") mean the Burnham free-standing fireplace will fit well into smaller rooms and wall spaces. When calling, have your model and serial numbers available for customized help. Can You Use Single Wall Stove Pipe Outside. The defective motor is another of the reasons which cause fire flame effect issues. The bulb Due to the inside bulbs malfunctioning, the fireplaces flame effect disappears. 8 per hour based on heater cycling at 50%. Check the continuity of the heating elements with a multimeter. The result is an appearance so authentic that it is regularly mistaken for true flames and smoke. For more about how we use cookies, please see our, (Manufacturers instructions are offered as a guide only and may not always be the latest version), (when purchased through a Dimplex Centre retailer subject to terms). Optiflame . The blower not working, the fireplace shutting off automatically, not turning on, producing no heat, the flame effect not working, error codes popping up, unusual noise from the furnace, the remote not working, and thermostat issues are all Dimplex electric fireplace common problems.