Disclosure: Written and researched by the Insider Reviews team. So I just sold a pair of shoes to someone from Australia. To protect buyers from scammers, sellers must provide valid tracking details within seven days of the purchase. You can purchase logo and accolade licensing to this story here. Required fields are marked *. the Amazon Associates Program via amazon.com. If you have an issue with your item sale, then keep in mind that all returns/refunds are handled directly through PayPal. Grailed charges a flat shipping fee of $7 for orders within the United States and Canada. Grailed reserves the right to discontinue providing Grailed Labels to any or all users at any time and for any reason. Buyers will not pay additional shipping costs after a sale is completed. Elevate your style and make a statement wherever you go with the most sought-after luxury handbag brands on The RealReal marketplace. In 2022, they also started including womenswear as a category on their site; however, it is still predominantly geared toward mens fashion. In the event that you can't ship the item within the given seven-day period, it is advised that you reach out to the purchaser and establish a mutual shipping extension agreement. Shipping cost : r/Grailed - Reddit Shipping and returns: Returns and shipping rates vary by seller. Your listing title should contain essential things such as brand name, size, color, and condition. It's ok to also contact Grailed, but I would start letting PP know what's going on. We've outlined what makes each stand out, the shipping and return policies they offer, and some of the notable labels you can find at each retailer. Recently spent over 200$ and bought a jacket, which was described as black by the seller but turned out to be blue when it arrived. Net-A-Porter's beautiful website makes finding pieces you want and discovering new items you may not have known about before easy. You are solely responsible for selecting the proper and sufficient shipping option for your item, and if you select an improper or insufficient shipping option for your item, in addition to any other rights or remedies available to it, Grailed may (in its sole discretion) either deduct from your account, or otherwise bill or charge you for, the balance of any shipping fees or charges applicable to your transaction, as well as terminate your account and use of Grailed's marketplace and other Services for repeat offenses. All shipping fees, rates and prices offered through Grailed Labels are subject to change without notice. Please note that PayPal's program caps reimbursement at $30 per shipment, and Grailed can only reimburse up to $50 in addition to PayPal. A star of the site is the what to wear section, where you can quickly access pieces fit for any occasion. Sign up now with a 3-day money-back guarantee! affiliations include, but are not limited to, the eBay Partner Network, and Grailed is a popular online menswear resale marketplace that allows users to buy and sell men's fashion, accessories, shoes, and designer items. You just have to input your return shipping address in your address book. You can buy and sell new or gently used clothing from brands like Gucci, Supreme, Off-White, and more. The majority of people have had great customer service experiences with Grailed. grailedofficial 4 yr. ago Yep, as the offer states, the shipping will be included in that price. Shipping currency : r/Grailed - Reddit Sellers with a profile picture, complete details, and optimized profiles are more trustworthy. While standard shipping will set you back $11.95, you can save an extra 20% on most items at any given time with the code REAL. Great side cash can be made for sellers that have a keen eye for streetwear and high-fashion clothing, outerwear, accessories, and footwear. At the same time, the PayPal fees are paid for the payment processing and protect its users against scams or fraudulent activities. Yeah, the $4 offer is less than I paid in tax for this item. If youre already selling on a number of online marketplaces and now want to start selling on Grailed too, you might be wondering how to upload your inventory to Grailed as quickly and efficiently as possible. Our "Grailed Labels" service is currently only available for shipments originating from the 50 states, DC, Puerto Rico, and U.S. Virgin Islands and going to the 50 states, DC, Puerto Rico, and U.S. Virgin Islands. Her work has appeared in Cosmopolitan, Harper's Bazaar, Elle, Town&Country, and more. Grailed has a rating of 4 stars out of 2033 reviews on Trustpilot. Lets take a closer look. Specify the tagged size of your footwear in the description if it's not of US origin, Use the name field to mention your item's fabric, style, and other details, Be honest with yourself and choose the correct market for your item whether it is a grail, hype, sartorial, or core piece, Be personable when writing your item description and avoid writing more than a paragraph if need be. Even in the resale community, everyone wants a fair price. If any such charges become due as a result of carriage and/or delivery of a shipment and are charged to Grailed by any competent authority the seller agrees to reimburse Grailed fully in respect of the same within seven (7) days of our demand. The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. If you are thinking about becoming a Grailed seller, this blog will discuss everything you need to know. Grailed does offer free shipping on orders over $100, but the cost of shipping can still be a major factor in deciding whether or not to buy an item.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'smartexplora_com-large-mobile-banner-1','ezslot_3',141,'0','0'])};__ez_fad_position('div-gpt-ad-smartexplora_com-large-mobile-banner-1-0'); Customers on Grailed should pay for shipping, or have the items shipped to them free of charge for orders over $100. If you have further questions, feedback, bug reports, or want to know a bit more about us, why not swing by for a chat and say Gday! And a corrugated medium (fluting). He's covered everything including the industry's shift to producing more sustainable clothing, the most comfortable loungewear, all of the best places to shop for affordable business casual attire, and more. As of 2021, Grailed lists about three million clothing items from around 7 million users on its platform. Lets take a look at some examples. But clearly if the purchase was through Paypal, that's who you want to contact. The second buyer complaint also highlights the seller is at fault for not bringing attention to the stain on the garment. While eBay might have a lingering reputation for being an every-person-for-themselves marketplace with little protection, it has made major improvements in overall buyer satisfaction with better shopping categories, an authenticity guarantee, and a money back guarantee. Access your favorite topics in a personalized feed while you're on the go. Grailed raised $60 million in venture capital funding during Series B funding rounds from investors like Goat Group, Groupe Artemis, and Thrive Capital in the latter half of 2021. Listing tags are similar to hashtags. Amir graduated from William Paterson University in 2015 with a degree in journalism and public relations. Enjoy this dose of 5 Instagram thrift stores; housing vintage t-shirts, comics, video games, and iconic memorabilia. Whether youve been selling online for a while or just starting, choosing which marketplaces to sell is challenging. If you're looking for luxury beyond just fashion, Mr. Porter is a great place to start. Glitches in the system and poor communication between customer service and the technical team likely resulted in this breakdown in communication. Thank you. Check the market demand or browse through sold listings feed. Adding a tagged photo provides extra confidence for your buyers. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Your email address will not be published. Shipping costs as a buyer : r/Grailed - Reddit Terms of Service | Grailed Lets look at some of the most common issues buyers and sellers encounter. This means more of your sale proceeds will go directly into your pocket. These issues are tough to keep track of, and marketplaces like Grailed will need to look at how to avoid these situations going forward. Sellers can not add additional costs after the transaction so no need to worry about that. The listing had the stain but it wasnt noted. This way, you can avoid shady sellers like the above. From what I understood I'm paying $35 for the item and a $20 shipping cost that was included in the final price. Shipping and returns: Free shipping within 1-3 business days and free 2-day shipping for Prime members; free returns within 30 days, Standout labels: Marni, Rag & Bone, Maison Kitsune, A.P.C. You may also find certain people just like to write negative reviews, and if you look at their online activity, there is a history of finding something to complain about. These sellers have encountered understandably frustrating issues that put their sources of income at risk. However, as a buyer, it is your due diligence to ask questions, request more images, and carefully check the images for flaws before purchasing. If the seller declines the offer, Grailed will charge no fee to the buyer's account. OneShop can automate listing tasks such as sharing, following, liking, re-listing, and cross-listing to Mercari and other platforms (soon!) The first seller should have taken more care with packaging the item carefully before shipping and been more willing to communicate with the buyer when they were upset. However, there is a shipping fee for orders under $50. Grailed is a great resource for finding vintage and used items. You should do the same in order to close the sale on your desired price, Some Grailed sellers factor shipping cost into their item price because they do not want to eat into their profits if they have to do international shipping. By selecting a shipping fee and label while listing your item, you authorize Grailed to bill you the applicable shipping fee at the time of the transaction if the item is sold. No, Grailed does not pay for shipping. And to ensure that you won't miss any sale, Grailed will send automated reminders to you so you can add shipping three days and one day before they refund the buyer. There are many ways to market on Grailed, and we will go over some essential tips that will make your listings more successful. Grailed Seller Guide: Everything You Need to Know. It is hard to verify these claims, but Graileds customer service seems very on the ball, so they would likely be able to get your account reinstated if it was genuinely suspended for no valid reason. This appears to be quite a serious payment processing issue, and we cannot see whether Grailed has responded to this allegation at the time of writing this review. For high-end items, make sure to add authenticity tags and have them digitally authenticated. Offers made in Grailed are binding. Remember that we want to get the best value for our items. Whilst the debt remains outstanding, Grailed may suspend or terminate your access to the Services in accordance with the Terms of Service. Sign up here or visit https://oneshop.com/ to know more. For more information, please see our Go to your PayPal account and find your recent sale. Grailed Buying Shipping, Taxes, and Duties Shipping Cost Facts for Buyers Shipping costs are included in all offers from potential buyers. You hereby agree to automatic debiting for the balance of any shipping fees or charges and additional freight costs. US State Sales Tax AU Import Tax (Australia GST) EU Import Tax (European Union VAT) NO Import Tax (Norway VOEC) NZ Import Tax (New Zealand GST) UK Import Tax (United Kingdom VAT) It is always important to look at reviews objectively and focus on the fact that the overwhelming majority are pretty positive. On that paper, write your Grailed username and today's date *Make sure the word "Grailed" is seen and easily read. They also charge payment processing fees, but they are minimal. We operate independently from our advertising team. Go to your Home dashboard and click the "sell" button to create your first listing. Shipping and returns: Free standard delivery within 4 business days; returns accepted within 28 days, Standout labels: Tom Ford, Prada, Dries Van Noten, Fear of God, Loewe. You can make a checklist to ensure your buyers get all the relevant information about your item. The Porter edit holds all of the site's editorial content and has plenty of fresh takes on all things fashion, beauty, and lifestyle, often with celebrity guest appearances. Shipping and returns: Free shipping within 1-3 business days and free 2-day shipping for Prime members; free returns within 15 days, Standout labels: Ulla Johnson, Ganni, Zimmermann, Anine Bing, Vince. The fast fashion industry continues to cause damage to the environment, with enormous amounts of waste generated each year. Does Grailed send a shipping label? Standout labels: Raf Simons, Maison Margiela, Thom Browne, Louis Vuitton. When you're dropping hundreds of dollars, you probably want to make sure that everything will ship relatively quickly and is easy to exchange. Keep in mind to get the exact weight and dimension of the item you are selling. The listing title and product description play a vital role in getting your listing found by more potential buyers. Reddit and its partners use cookies and similar technologies to provide you with a better experience. However, PayPal will only release the fund after the shipment has been confirmed. Dont use Grailed.com! After setting up a free account, you can browse thousands upon thousands of items for men, women, kids, and even home decor. Some customers have reported that Grailed does not always pay for shipping costs, leaving them with a bill totaling more than the items price. Save my name, email, and website in this browser for the next time I comment. Keep in mind that you still need to have accurate tracking and proof of shipment. If the item you are purchasing is small and lightweight, then it may not be worth it to pay for shipping. Thanks. This can be frustrating for an honest seller with authentic designer items. Selecting a carrier - to save on fees, it pays to do your research when selecting your carrier. There's no shortage of places to shop for luxury resale, but TheRealReal has emerged as a premier destination for its massive selection and easy-to-navigate site. Grailed is free for buyers and sellers pay a low commission fee. This is the end of the article; Does Grailed pay for shipping? Grailed calculates the shipping fee using the weight and size of the order. For those who haven't tried alternative shipping on Grailed, here's the lowdown on how you can go about it. Either look into flat rate shipping prices offered by USPS, Fedex, etc., or browse the marketplace to see what other sellers are charging for shipping, Grailed charges a 6% commission fee on the listing price a seller sets for an item.