If you dont book peivilege you are not allowed to book a table at any restaurant for dinner (we had no information about this) = you have to stand in a line for ages to have dinner. The Caerula Mar Club, located in South Andros, Bahamas, has made rapid antigen tests complimentary for guests, with results available in 15 minutes. Nestled in the heart of Riviera Maya, . You can hear absolutely everything going on in the hallway from your room. I loved this resort its wonderful but the management needs to improve, and I will be writing to top management about this to make sure this doesnt happen to anyone and action is taken. (Montreal, Canada) Lufthansa gives it a try, I found the rest I needed across from a strip mall, Uniworld Boutique River Cruise Collection, What's hot on the Las Vegas pool scene this season, With more ships and new homeports, MSC Cruises is attracting Americans, Disney's Fort Wilderness Resort is getting new cabins, Virgin Voyages' Scarlet Lady will have a branded poker room. To use our mobile site, please enable JavaScript. Additional rapid antigen tests are available for $20. I get a sense that they work in fear of him and are just hoping that we will just go away. He is kind and serviceminded! When we called maintenance both times the worker took a picture but made no repairs. Restaurante Steakhouse Big portions, tender steaks. Prices displayed above are subject to change and are not guaranteed until payment is made and accepted. Please contact the property directly for further details. The grounds of the hotel themselves are nice and well maintained. We could not eat the food. I will start on a positive note, the bed are really comfortable and the hotel is clean and beautiful, thats all for the postive lol, 4th time in riviera maya ive never had a bad service like this, and the food really bad we had to eat in the town of playa del carmen, my bath tub was broken and water goes out of the sink, no hot water in the shower , and dont even think someone gonna come to you at the pool or beach to ask if you need something lol! Tests cost $55 per person, but the properties offer a $120 per person resort credit (on minimum three-night stays) to help offset Covid-19 testing costs required to travel to the island, and the credit can be applied to on-site rapid Antigen testing. Should a guest test positive, the hotel will cover 14 complimentary nights for quarantine. If he worked in my company, I would fire him on the spot. Im so so so beyond disappointed with this hotel and would not recommend. Every day she would come visit with us and ask if everything was OK or if we needed anything. We celebrated New Years Eve in this hotel and stayed there from Dec. 30th until Jan. 6th. El hotel alberga 5 piscinas al aire libre, centro de spa y 12 bares. Before you jet off to a tropical destination, know what its like to fly during the pandemic and always pack plenty of personal safety essentials. What are the current restrictions at the hotel. We arrived 5 days ago and were put in a disgraceful room which had no air-conditioning, cigarette burns in the curtains and a unfunctional shower. Hi how much does it cost for a Covid test at Ocean Riviera Paradise ? New reservations that are a minimum of four nights will have the test included in the stay when travel advisors book clients' stay via the resort's website www.serenadepuntacana.com. Negative COVID Tests No Longer Required for U.S. Re-Entry. Test results are provided electronically within 48 hours, though paper documents are also available upon request. I travelled here with my parents, and we got unclear instructions on PCR test. Ocean by H10 Hotels - Delta Air Lines The Sonesta Resorts St. Maarten offer on-property rapid antigen testing for guests. These are things that vacationers need to know as they bring their children to stay inside of these unhealthy rooms. Under Playa's program, the free testing will be available to guests who stay at least three nights at its Mexico or Dominican Republic resorts and at least five nights at its Jamaica properties. The RT-PCR costs $134.40 (VAT included) per person, with results delivered in six or fewer hours via email. The Nassau properties offer on-site complimentary rapid antigen tests to travelers entering or returning to the U.S. Tests are administered at Bay Street Medical, across from the hotel. Book via AtlantisBahamas.com, Grand Hyatt Baha Mar Bahamas: Free rapid test for all guests; additional complimentary rapid tests permitted as needed Book via Booking.com, Marriott Resort & Stellaris Casino Aruba: Two free rapid tests for room reservations of three nights or more Book via Marriott.com, Melia Hotels in the Dominican Republic: All guests visiting from a country requiring a test for re-entry and staying three nights or more are offered free rapid tests Book via Melia.com, Viva Wyndham Resorts in the Dominican Republic: Free rapid test for guests returning to the U.S. Book via VivaResorts.com, Sandals Resorts in the Caribbean: Free rapid test provided for all guests Book via Sandals.com, Beach Enclave Resorts Turks and Caicos: Free in-room rapid test for guests returning to U.S. Book via Booking.com, Baoase Luxury Resort Curacao: Free rapid test for guests visiting from a country requiring a test for re-entry and staying three-nights Book via Baoase.com, Grace Bay Resorts Turks and Caicos: Free rapid test for all guests, based on available appointments Book via Booking.com, Bahia Principe Resort Punta Cana: Free rapid test for all guests returning to U.S. Book via Booking.com, Serenade Punta Cana Beach & Spa Resort: Free rapid test for guests staying a minimum of four nights who booked directly with the resort Book via Booking.com, Hyatt Regency Aruba Resort Spa and Casino: Two free rapid tests per room for stays of four or more nights; tests for stays of fewer than four nights, as well as extra tests, cost $50 each Book via Booking.com, Serenity at Coconut Bay in Saint Lucia: Free rapid test for guests who stay five nights or more Book via SerenityAtCoconutBay.com, Ladera Resort St. Lucia: Free rapid tests for guests staying four nights or more Book via Booking.com, Marigot Bay Resort and Marina St. Lucia: Free rapid test for all guests Book via MarigotBayResort.com, Windjammer Landing Villa Beach Resort: Free rapid test for all guests staying five nights or more Book via Booking.com, Divi Little Bay Beach Resort St. Maarten: 30%-off-sale package reservations through June 30 include two free rapid tests per room Book via Booking.com, Divi Aruba Phoenix: 30%-off-sale package reservations through June 30 include two free rapid tests per room Book via Booking.com. All three Beach Enclave Turks & Caicos locations on Providenciales, including the Beach Enclave North Shore, Beach Enclave Long Bay and Beach Enclave Grace Bay, are offering complimentary, on-site Covid-19 testing, with guests able to take the tests in the privacy of their own villas. The room they moved us to leaked on two separate occasions getting the bed wet and our clothes wet. Get an answer from Ocean Riviera Paradise staff and past guests. Nikt seeks to satisfy our distinguished guests' ultimate desire for luxury and comfort. Covid test for travelers 1 year ago Save Maybe someone knows how much cost Covid PCR test for return to Canada from Ocean Riviera Paradise Riviera Maya. I believe the cost is $35 based on recent reviews. Surprisigly, no one has checked into that room. Lastly, foodif you expect great food, it's mediocre at best. The head of the AHRM has also claimed that the majority of hotels in the region will provide free testing to international guests, perhaps before flying back to the U.S. Of the more than 400. When he was not, and multiple guests took note of this behaviour. Info about Planet Hollywood's plans are here. When I was there in September of 2020 it was not a requirement of the US to have a test to get back in the country so I did not have to do one then. Pola Damonte via Getty Images/Getty Images, Ratchaneeyakorn Suwankhachasit/Getty Images, Cavan Images/Getty Images/Cavan Images RF, Victor Elias/Victor Elias/Victor Elias Photography, CDC guidelines and recommendations for travelers, what its like to fly during the pandemic, pack plenty of personal safety essentials, what visitors can expect when traveling to Mexico, Billy Graham: We're sure to recognize each other in Heaven, Billy Graham: Why God was unable to forgive Judas, Michael J. When I was there in September of 2020 it was not a . Additional on-site antigen tests may be purchased at a cost of $50. Free WiFi is provided and free private parking is available. Its apparent that senior management here don't appreciate that gift. We, a family of five (2 adults and three children aged 7, 9 and 9) stayed for 11 nights. Guests at sister property The Sands are able to access testing at The Palms for $25. Guests can also purchase a PCR test at all Iberostar properties. We are still waiting for that call. Hotels and resorts across the Caribbean and Mexico raced to launch on-site Covid-19 testing, as well as no-cost or discounted quarantine programs, after the CDC unveiled a mandate requiring all inbound U.S. flyers to show proof of a negative Covid-19 test prior to departure. Feb 04, 2023. more. El Beso Adults Only at Ocean Riviera Paradise All Inclusive The testing will be carried out by medical professionals in partnership with local laboratories in designated areas of the brand's resorts in the Dominican Republic, Jamaica and Mexico. Each line that we tried to call on the phone would just ring continuously with no one ever answering. If a guest needs to extend a stay as a result of a positive test, the hotel will offer a special rate of $199 per room, per night, including breakfast for two. The beach is nice if you can manage to find a spot somewhat hidden or else you will be asked 100 times if you want a massage. The Seven Stars Resort & Spa on Grace Bay Beach in Turks and Caicos has rolled out complimentary, in-room antigen testing. Prices will be updated at least every two hours. We contacted the hospital directly multiple times. You're all set to get the latest from Reviewed. Atlantis Paradise Island Bahamas: Two free rapid tests per room; additional rapid tests are available for $20 each. One small disappointment is that we found out that the Chill Out (Terrasse bar Privilege) is closed to the public. For countries that require a Covid-19-RT-PCR test for reentry, testing is available on-site at Atlantis and costs $165. (Kingston, Canada) The tests will be administered in a private area at the resort with results in 20-30 minutes. If any additional friends or family members opt to remain at the resort throughout a guest's quarantine period, they will be granted a "special distress rate.". Would we return here? On your next getaway, opt for a hotel that anticipates your testing needs by offering on-site testing as a free perk, fully included in your stay. Restaurante La Locanda unfortunately we were disappointed with this restaurant. Pool service was great. Mexico's Marquis Los Cabos is offering an antigen test on-site at $50, with results expected within two hours. Simpson Bay Resort Marina & Spa offers testing to its guests as well as the guests at the Atrium, Flamingo, La Vista and Royal Palm Resort. on DPHMontreal El Beso Adults Only at Ocean Riviera Paradise - Expedia Additional tests are $50 each. Bucuti & Tara Beach Resort and Manchebo Beach Resort & Spa. Nothing. They don't do the covid testing but I think they arrange it through a local clinic. Guests may schedule the appointment upon check-in. The hotel has 5 outdoor pools and spa center, and guests can enjoy a drink at one of the 12 on site bars. Hotels in Mexico and the Caribbean that provide COVID tests - Reviewed Map updates are paused. Get away while getting your paperwork sorted to return. An extra suite will also be offered to any person who receives a positive result, in order to allow them to quarantine away from family or other travel companions. Response from Ocean Riviera Paradise. My favorite things to do while in Playa del Carmen, This is the version of our website addressed to speakers of English in Australia. The seamless testing experience provides PCR results within 24 hours and antigen results within 30 minutes. over a year ago Answer 2 answers 79kristen. In Costa Rica, Casa Chameleon Hotels has made complimentary, on-site testing available to all guests staying five nights or longer at its Casa Chameleon at Mal Pais and Casa Chameleon at Las Catalinas properties. Dear Travel Partner, Since - Ocean Riviera Paradise | Facebook Horrible customer service, and no humanity. The Sonesta Ocean Point Resort and Sonesta Maho Beach Resort offer a $120 per person resort credit to to help offset the cost of Covid-19 testing. Second time at this resort, even better than the first time! All rights reserved. Guests at the Mystique Saint Lucia by Royalton and Royalton Antigua will have access to the antigen tests for an extra fee of $150 to $200, with results delivered up to 72 hours later. Tripadvisor performs checks on reviews. Meanwhile we stayed in the room with the air conditioner running 100% of the time because it could not reach a reasonable temperature while also emptying the dehumidifier about every four hours nonstop even in the middle of the night with gallons of water. La Coleccion will also offer guests the ability to schedule a PCR test 72 hours prior to departure for an additional cost, subject to availability. See all questions. Turks & Caicos resort Como Parrot Cay is offering free, on-site antigen tests. The check-in process is slow and requires you to sign a form promising you won't buy drugs on the beach. First, the safest precaution is to simply stay home. Please be assured your comments have been taken on board.Kind regards,The Ocean Riviera Paradise Management. Parkinson's 'cluster', Seahawks add some bulk up front to close out NFL draft, Part 5: Serial killers -- they're not always who we think. 07070 USA Telephone: (201) 902-2000. Here are some steps you must take if a client pays with a large amount of cash. How accommodating is this place for children How bad is the sargassum seaweed? Purchases made through the links below may earn us and our publishing partners a commission. On Jamaica's South Coast, Bluefields Bay Villas is offering guests antigen tests 24 to 48 hours before departure for a fee. Dear Eddie-Mul,Thank you for taking the time to share your comments.We are really sorry for your disappointments during your break. Check here for details on St. Maarten travel requirements. This makes it extremely awful if you have a large group like we did or even children as the wait times were over an hour some nights. On Eleuthera, the Ocean New Club, The Other Side, Cape Eleuthera Resort & Marina. Seasonal start and end dates apply and are indicated in the booking flow. This FDA-authorized rapid antigen serial test enables you to collect and test your sample at home and receive results in just 10 minutes. The Privilege pool is the quiet one. Weve wait 1:30 at the restaurant a la carte for our meal and it was so horrible we left to the buffet they gave us a new room because of the bath and in the new one the humidy machine is broken lol wow never again. No one did anything or was willing to help us get our results on time. Belmond Cap JulucaAnguilla's Belmond Cap Juluca is providing on-property PCR tests, with the cost of the test covered as part of the destination's entry fee, which varies depending on group size and length of stay. Litibu Golf Course is right next door, while popular surf town Sayulita is just a few minutes up along the coast. The Eden Roc Cap Cana in the Dominican Republic is offering complimentary antigen and PCR tests for overnight guests, with testing done privately in guestrooms. The first thing they do is separate you from your bags with no explanation about how you might get them back. PCR tests are available for all guests traveling back to Canada for a fee of $177 Canadian dollars to $443 Canadian dollars. Prices were accurate at the time this article was published but may change over time. Ocean Riviera Paradise reviews TripAdvisor Traveler Rating 12963 Reviews 4.5 Excellent Cleanliness 4.0 Location 4.0 Rooms 4.0 Service 4.0 Value 4.0 12963 TripAdvisor reviews Where is the Director? In other words, the offered compensation had zero value to us. May is a travel and lifestyle freelance writer for Hearst. Beautiful resort, very clean and I have never experienced staff more friendly or cheerful before. Just brushed us off. After two days of living in these conditions, we were moved to another room, right next to the original one. This issue alone is more than enough that the general public should be aware of before spending their hard earned money to stay in an unsafe room that management can easily see in its attempting to mask the growing mold inside the room with paint. Ocean Riviera Paradise - All Inclusive | SouthwestVacations While relaxation is the goal at this luxury property, area activities include birdwatching, scuba diving, fishing excursions, and Mayan ruin tours. Getting through to customer service or anyone at the front desk from your room was next to impossible.. check in/out wait times were outrageous.. the night we arrived we were the only ones there to check in and still waited for 30 mins before being helped. We have visited Mexico and the Riviera Maya for the last 15 years (apart from last year due to Covid) and have stayed in many hotels for Christmas & New Year and during the summer break also, so i think i can give an honest review on this hotel.Check-in,wasnt too bad took about 30mins.Room,Absolutely Terrible, smelled very damp, mould was showing through the touched up paint work that was trying to hide dark patches of damp and mould, de-humidifier running 24/7 keeping you awake most nights, humidifier needed emptying 4 times with-in a 24hr period so that will give you an idea on how damp and mouldy the rooms are.Food / RestaurantsNot the best, Ive had a lot better, mostly cold food even when you are 1st in the restaurant, waiting time for food in other restaurants on site could up to an hour then once received the food was not nice at all, we booked the privilege package and that was not worth the money, privilege restaurant was terrible, long waits for waiter, food not what you ordered when it finally arrived, gave up on that restaurant after a couple of days and then used Buffet Restaurant.COVID Safe (NOT)There were a lot of people walking around the reception area without face masks on at all, a lot of people that did wear face masks in Reception or Restaurants only had them covering their mouths only, some just wore them around their chin.I did not witness any staff member requesting people to wear their masks correctly during my 2 week stay SUMMARYOur room was damp and mouldy, it was a Health Hazard, tried to contact our TUI Rep from 23/12 until 27/12, Rep was off sick and nobody available to speak too for help, sent TUI a number of messages and emails requesting urgent help with this "Hazardous to Health" Room and im still awaiting a response to my emails as of todays date 09/01/22, I ended up dealing with the hotel assistant manager myself "OSCAR" who was very UNHELPFUL and offered me a room in the same block with same health issues, I ended up taking a video of my room showing all the damp and Mould issues using a dry brown paper bag to show up the damp on bag when i wiped it down the wall in our room, all our clothes in the wardrobes were damp and starting to smell, I then tried to contact the Direrector General of this hotel "Pilar Gomez" on linkedin and sent her a message, I also sent TUI another email detailing my findings as a H&S Advisor and pointed out the dangers of staying in this mouldy room, once i gathered all this information i showed Oscar the assistant manager at the resort and i informed him of my intensions to leave the hotel and request a flight home by TUI, He then got VERY RUDE and unhelpful and demanded i speak to my own TUI Rep who was not available, I did try and check into another hotel at this stage but unfortunately all other hotels were fully booked up!!! Tell us a bit more about you so we can get to know each other better. This is not the way to treat guests who regularly travel to H10 hotels with privilege status. Received massages at a spa 80 minutes of pure bliss! We contacted the hospital directly multiple times. Upon return to our room we found a dehumidifier along with a scent that was sprayed in our room to mask the strong mold and mildew smell. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. This is the version of our website addressed to speakers of English in India. Fox part of B.C. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Choose from an all-inclusive stay or customize activities and dining according to your personal bucket list. The on-site antigen tests can be scheduled through each property's concierge 36 hours prior to departure. Tests are available for $150 each or are fully covered under the government-provided insurance if a guest presents Covid-19 symptoms. UNICO 20N 87W on Mexico's Riviera Maya is offering free antigen testing and discounted PCR testing, in addition to complimentary on-site medical assistance insurance. For those that choose to travel, though, there are destinations and resorts determined to offer a healthy experience while also meeting testing requirements. On their websites, some properties detail quarantine-room offerings for individuals who test positive for COVID-19 on-siteoften for much lower than standard rates, and sometimes even complimentary. Testing costs $185 per person with results delivered with 48 hours. I'm positive that the resort was well aware of these issues before they assigned the room to us. She took excellent care of us booked our restaurant reservations (at the hours we requested), arranged for special requests (for my elderly mom). Our results never came, and we spoke to multiple people. Listen to the reviews - Do NOT stay here. PCR tests are also available for $185 each, with Seven Stars applying a $50 resort credit toward that cost. on Mar 6, 2023 Dear Joelle, Thank you for taking the time to provide us with valuable feedback about your stay with us.we are sincerely concerned and apologize that we fell short on your expectations in some areas. Nothing. The free tests are. The company's resorts in the Caribbean and Latin America are offering complimentary on-site Covid-19 testing through May 31 for guests traveling to or returning to the U.S. Advertised prices, taxes and fees may fluctuate based on exchange rate. No one knew how to help or just told us to run around without anything. When I was there in September of 2020 it was not a requirement of the US to have a test to get back in the country so I did not have to do one then. Mexico's Marival Resorts is offering free, on-site Covid-19 testing for U.S. guests staying three nights or longer at its Riviera Nayarit, Punta Mita or Nuevo Vallarta properties. They don't do the covid testing but I think they arrange it through a local clinic. Adems, el establecimiento proporciona WiFi gratuita y aparcamiento privado gratuito. Oshawa, Canada 0 Overall just a poor experience at every turn. Book now! I noticed a ton of people were sick and coughing. The water is 1 issue but the mold and mildew inside of the room is a serious HEALTH ISSUE that needs to be dealt with and shared with the public that are being put at risk to stay in these rooms. Atlantis Paradise Island Bahamas: Two free rapid tests per room; additional rapid tests are available for $20 each.