Email address customerservice@stubhub.com Call-back available NO Department you are emailing Customer Service Customer service hours 24 hours, 7 days Most likely time of response 9am Average wait 10 Rank (overall) 2 Alternate methods phone, email, web Quality of communication 57% Quality of help 77% Customer votes 693 StubHub - Home - Facebook Re: I accidentally put the wrong email when buying tickets. Eversource Gas says I have a leak. The latest review Stubhub ticketing was posted on Apr 11, 2023. Either is possible (and other creative approaches might come up). Re: I accidentally put the wrong email when buying tickets, Hi I am in the same boat, I booked tickets for the nets game in Monday, and I did it as a guest, I put in the wrong email, I have order details. 4)Identify and Anticipate Needs Customers don't buy products or services. Claim it and get a lot of features. You can contact us by commenting in the thread below, but the fastest method is by sending a private message to any of our Moderators right here on the Community! Sell your tickets with StubHub! I Was charged $188 because I was unaware that PDF in fact means "electronic ticket" and not a PDF file. SO MUCH FOR THEIR GAURENTEE! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Youll also connect with other readers who want to make the world a better place. Accepted tickets in Ticketmaster with different email than StubHub account Solved: Customer Service - StubHub Community For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Open our virtual assistant, click on "Contact All Rights Reserved. Selling tickets and delivery expectations. . Yes There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Help us improve this article with your feedback. You can email the site owner to let them know you were blocked. Contact. StubHub corporate office address Print StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Was this answer helpful? jane.doe@stubhub.com). Delivering tickets 21. let's see how dumb they are over $25.00 when lawyers will cost a pretty penny. Plus, it's the end of the semester and we're throwing a party! Click to reveal You will enter your community username and new password and done! Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. But its complicated. Welcome to StubHub Support Support Home / Contact information Browse by Category Getting started About StubHub Technical Support Account and Settings General settings Contact information Payment settings Preferences and notifications Event and Venue Buyers Sellers How to change my default contact information My Whirlpool stove is defective again. The company took my money! Or is any of the information above inaccurate? I have now been waiting for a call back for over a week and you have owed me money for over two weeks. It provides a platform for users to put list their unwanted tickets for sale. +44 20 8068 4317 Line opening times (UK time): Mon-Fri 07:00 - 20:00 Weekend 10:00 - 19:00 StubHub - Buy & Sell Concert, Sport & Theatre Tickets StubHub is a multinational company founded on 2000 by Eric Baker and Jeff Fluhr with its headquarters located at San Francisco, California, United States and key people behind it being Jill Krimmel and (President) .. StubHub has the following subsidiaries: Subsidiary. How To Contact StubHub Corporate Office Headquarters. 01-06-2022 08:07 PM. My Sales. Remote, wild and devilishly subversive: Heres why Americans are coming back to Tasmania, Hiking Confidential: Almost live from the hills of Christchurch, New Zealand. The company provides a physical address, 7 phone numbers, and 2 emails, as well as 5 social media accounts. Here is a copy of my most recent email:Are you serious? We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of StubHub, Like, share & subscribe to StubHub on YouTube at, Check out StubHub's Instagram pictures and videos at. You can call 866-788-2482 or send a dm to @TeamStubHub and explain you have a pass and they can assist. Cookie Notice Once the transaction was canceled by the buyer, I was charged 40% of the sale price. Communicate regularly so that you are aware of problems or upcoming needs. Agent. StubHub phone numbers 1866 788 2482 5 8 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHub's email addresses? Under 'Email address' or 'Primary phone,' select the pencil. How to Request a Stubhub Refund [98% Success] - DoNotPay All Rights Reserved. still has not resolved my issue. jdoe@stubhub.com), which is being used by 88.9% of StubHub work email addresses. U am not really sure how to contact the buyer as well. How do I change my default email address? - stubhub.community A person pretends to be from StubHub. Know any other ways to contact StubHub? 1. Customer Service. Welcome to StubHub Community! Performance & security by Cloudflare. They call you stupid and hang up on you. These tickets can be for sports, concerts, theater and live entertainment. ', Enter your email address, the access code, and your phone number. You can find contact details for StubHub above. Lots of answers to questions are in our FAQ. The only way for sellers to transfer tickets is to forward the email with the link. Since you accepted the transfer (yes, it is true that if you are logged on to another TM account and click on the accept link, it will assign the transfer tickets to that email address). All Rights Reserved. So you send the mobile tixx and stubhub then forwards the tixx to the actual end buyer. Contact information : StubHub UK Absolute WORST COSTUMER SERVICE. trying to get a phone number for corp. office the number on home page does not work!!!!!! Help us improve this article with your feedback. Hi @Lee36. StubHub Corporate Office Headquarters StubHub Phone, Email, Address, Customer Service Contacts | ComplaintsBoard and our Corporate Phone Number: 1-415-222-8400. Filed today. To update your primary email address or phone number: Go to 'Profile' then Settings (on the StubHub app, go to 'My tickets.' Tap the first drop-down menu to see 'Settings') Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it) Under 'Email address' or 'Primary phone,' select the pencil. Nobody could explain how to email tickets after being sent to four different people. StubHub themselves are advising of this . They responded with "sorry for the confusion" Then I was tossed around this embarrassment of a customer care line, where they proceeded to talk over me and answer my questions with more questions. Home - StubHub Community How to change the delivery method of my sale. 199 Fremont Street, Floor 4San Francisco, CA 94105 USACorporate Phone Number: 1-415-222-8400Fax Number: 1-415-222-8552Customer Service Number: 1-866-788-2482, Your email address will not be published. My Tickets. We publish the names and emails of customer service managers. Dear Stubhub,I want you to know that this is the last purchase that I will be making through this company, all thanks to your customer service reps. Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected]. StubHub! the exact pickup location and times. For more information, please see our When you buy tickets as a guest, check your order confirmation email for a 6-digit access code. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Alternatively, you can send us an email at customersupportuk@stubhub.co.uk FAQ Lots of answers to questions are in our FAQ. StubHub Return Policy + How to Get a Refund on StubHub - TechBoomers.com 1,915 talking about this. free lookups / month. tickets can be for sports, concerts, theater and live entertainment. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Contact Tickets | Contact Seating Plan | Tickets for Events at Contact For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. They have ruined my World Series experience. Amazon didnt receive my return package. Hello, they solved something for you. The worst customer service that I have ever experienced. 03-16-2022 08:50 PM. Sorry we couldn't be helpful. Sign In. Buying and viewing tickets as a guest : StubHub StubHub U.S. and Canada Reviews | Read Customer Service - Trustpilot That's how stubhub knows you've sent the tixx and it also protects identity of the end buyer. If you were the buyer and gave the incorrect email address contact StubHub or send a private message to @TeamStubHub and someone will be able to fix it for you. All Rights Reserved. That is a scam btw. Do I have to pay this service bill? again worst customer service ever. 150-0043, Shibuya, Dogenzaka, 2 Chome1012 B2, Japan. Solutions : StubHub UK I will be contacting my Attorney General as well as filing complaints with any relevant organization. Heres how to spot it, How to find the best hotel at the lowest rate, Here it is: The complete guide to summer travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. Yes No Still Need Help? Buying Selling Account & Settings Getting your Mobile transfer tickets Understanding your order's delivery status Event statuses when buying tickets Reselling tickets bought on StubHub Postponed or rescheduled events For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. I paid over $8,000 only to be disappointed and lose all my money. We'll do our best to get back to you in the next 24 hours. Our help is free. We'll automatically confirm your order within 30 minutes of correct transfer. The action you just performed triggered the security solution. Were always here to help. Please log in again. They buy good feelings and solutions to problems. StubHub is the world's top destination for ticket buyers and resellers. Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. We'll do our best to get back to you in the next 24 hours. Orders. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. Contacting StubHub - by phone or otherwise While 866-788-2482 is StubHub's best toll-free number, there are 3 total ways to get in touch with them. Eventually found the page below. The latest complaint misleading ticket sales was resolved on Aug 29, 2014. Stay away from this company unless you want to get screwed. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Game is at 7. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Get contact details including emails and phone numbers When I call back 4 days later I am told I have been marked urgent and someone would get right back with me. Heres what to do. janedoe@stubhub.com) and [first]. This contact was published on October 2, 2016 and updated on October 22, 2022. No events within. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Contact. As long as the tickets were transferred by the seller you are fine. The ability to swallow ones pride and accept blame or negative feedback is crucial. Me: Correct at checkout it was $353.56USD so that is the total American taken out of my bank or what should have happened.Agent. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. form" and let us know how we can help you. NEVER BUY FROM HERE, NEVER. Thanks for your message we aim to get back to you within 24 hours. Use of this website signifies your agreement to our. Customer service all the way to your seat, 2000-2022 StubHub. If you need help with any problem,please contact us through this form. Address 199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. StubHub Phone Number | Call Now & Skip the Wait - GetHuman Yes At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you. StubHub corporate office address : StubHub All Dates. StubHub has an average consumer rating of 2 stars from 292 reviews. My American Tourister luggage is defective. Use of this website signifies your agreement to our, Understanding your order's delivery status, Updating your default payment method to sell tickets, Got an email saying my StubHub account info changed, Listing tickets on StubHub and different ways to deliver them, How to list Mobile transfer tickets on StubHub, Entering barcodes on StubHub listings or sales, Uploading PDF tickets to a StubHub listing or sale, Selling a type of mobile ticket and transferring it to the buyer. : That is rightMe: well that isnt what happened so. 208.97.145.23 Solved: I accidentally put the wrong email when buying tic - StubHub Restrictions apply. StubHub was founded by Eric Baker and Jeff Fluhr. Use the access code from your order confirmation email to see your tickets: See your tickets by setting up or logging in to your StubHub account: Did you find it helpful? : The site is US based and all pay outs are done in US dollars and so if you go to Stubhub.ca it will send you to Stubhub.com as we no longer have a Canadian siteMe: So again, where does it say the total in American then, it is false advertising on your part when you WRITE TOTAL. Can I just go ahead and resell these on another website and be certain I don't run into an issue of double purchase? They contact you, and the email even looks like it came from StubHub support. will see them in court how much will that cost stubhub? As I'm looking for a corporate office number to speak with someone with the authority to make a decision, I find that it only leads me back to the customer care line. StubHub competes in a variety of industries, such as ticket exchange and ticket resale. Re: Can I contact my buyer? Worst service ever and do not deliver what customer expects. your customer service department should be embarrassed. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. StubHub Email Format | stubhub.com Emails - RocketReach Prices may be higher or lower than face value. GetHuman features available: Best alternatives to phone. The person contacting you asks to confirm your account or payment information. Discuss the issues you have had with StubHub and work with their customer service team to find a resolution. My family flew from Seattle to go to the Cowboys game tonight and I cant get my tickets from stub hub because I accidentally spelled gmail wrong!! Please advise on how to find this information. is there a way to contact stubhub that isn't their phone - Reddit StubHub deals in a variety of industries, such as ticket exchange and ticket resale, and provides its services in united states canada united kingdom germany. Copyright Coporate Office Headquarters -2023. Try any other company just not this one. Same here. . 'Under 'Have an access code,' select 'Find your order.' Enter your email address, the access code, and your phone number Select 'Continue' You don't have an access code but you bought tickets as a guest See your tickets by setting up or logging in to your StubHub account: Go to 'Profile' then 'Sign in' Customer Service Number: 1-866-788-2482. Fastest way to talk to a real StubHub rep. How do I get it fixed? If you could help me correct this, that would be great, Im freaking out. Explain your scenario, and provide any applicable evidence. Picking up your tickets at one of our Last Minute Service Centres? It's often the quickest way to sort something out. No. Listed tickets tonight and stubhub sent an email saying the listing is not available to purchase and that they will contact me within 3 days to confirm the listing ?? Whats the Booking.com refund process? Cloudflare Ray ID: 7c0c3f0fa8573885 Required fields are marked. I listened my tickets on StubHub as mobile transfer and. Here's what's shakin' on South Island. When buying my tickets I did not notice the email that was written down was different from my personal and some random email was written down and I didnt notice until I had already made the order. : Is there anything else I can help you with?Me: you havent helped me with what I came here for, 3)The customers always right right? Other common StubHub email patterns are [first] [last] (ex. StubHub: Employee Directory | ZoomInfo.com Waited too long to get a passport? Buy and sell sports tickets, concert tickets, theatre tickets and Broadway tickets on StubHub! Virginia, USA. This website is using a security service to protect itself from online attacks. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. (on the StubHub app, go to 'My tickets.' Has anyone had this before? Stubhubs terms and conditions do not allow for communication between buyer and seller. What do I do! Should airlines pay for what they've done to us? you guys are a huge corporation and you cant even get a total right. Founded in 2000 and headquartered in San Francisco, California, StubHub is a San Francisco-based ticket exchange and resale company. Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. Give us a call if you need help with something urgent. To write a complaint about StubHub and get an answer from the officials of StubHub, Complaintsboard.com's objective complaint writing and answer providing system can be used. How to win your consumer dispute using the Elliott Method. 199 Fremont StreetSan Francisco, CA 94105https://www.stubhub.com/, Main: (415) 222-8400Customer Service: (866) 788-2482. Pro tips & talking points. Inexperience with ticket buying, would like a refund. The most common StubHub email format is [first_initial] [last] (ex. Email Contacts customerservice@stubhub.com Social Media Contacts Executive Contacts Primary Contact Listen now (14 min) | In this episode: Our second week in New Zealand and already a natural disaster (sort of). hours. Plus, we have insightful letters, insider tips, and more. Initial StubHub complaints should be directed to their team directly. You think they would notice and email is wrong I have been on hold for over an hour with no one answering and it keeps just hanging up on me!!! Check your order confirmation email for Remind me when call center opens. {{ userNotificationState.getAlertCount('bell') }}. Use of this website signifies your agreement to our, / Changing your default email address or phone number. Most customer needs are emotional rather than logical. Sold tickets on StubHub but don't have them. Airbnb banned me because I used to live in Russia. Up to 5 292 STUB HUB GAURENTEES THAT IF YU BUY TWO TICKETS TOGETHER THEY WILL BE SIDE BY SIDE. Alternatively, you can send us an email at StubHub Live Chat | Customer Service - GetHuman Solved: Selling Mobile transfer tickets - StubHub Community How do I change my default email address? Call us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 I hope you take this message to heart, they will not help you so save your money and time and look somewhere else. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. Your IP: Call 1-866-788-2482 to speak to a customer service representative from StubHub. Tap the first drop-down menu to see 'Settings'), Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it). Customer service all the way to your seat, 2000-2022 StubHub. and dont tell anyone about any currency charges, change it on everyones visa in hopes to make more money without people knowing. (business & personal). We found clear and detailed contact information for StubHub. Customer Service. Support : StubHub After logging in you can close it and return to this page. I have the same case, I accidentally put the wrong email when buying tickets. Changing your default email address or phone number : StubHub If you click on the chat option, there's an option in the bottom right that says "contact form" that will let you send an email. Or, they can contact you as a seller listed on StubHub. It is a terrible business and horrible customer service. Buy sports, concert and theatre tickets on StubHub! If you were the buyer and gave the incorrect email address contact StubHub or send a private message to@TeamStubHuband someone will be able to fix it for you. I cannot find any way to contact StubHub. : Are you still with me?Me: yesAgent. Submit a complaint and get your issue resolved. Under 'Have an access code,' select 'Find your order. This is a TERRIBLE way to do business, and I will make sure that no one in my proximity uses this site. Lorem ipsum dolor sit amet consectetur adipisicing elit. We'll do our best to get back to you in the next 24 Privacy Policy. No phone number, no email, no chat. How do I get it fixed? Lorem ipsum dolor sit, amet consectetur adipisicing elit. We are changing the way you register and sign-in to the StubHub Community. I was told a week ago that my case was turned over to a technician and would be contacted within 48 hours. 5)A happy, satisfied customer is likely to return and/or tell others about the good experiences that they had when dealing with your company word of mouth recommendations from friends and colleagues are very valuable.and believe you me, I am not a happy satisfied customer. Current hold time. Sign up for a free account. Were always here to help. Lisred tickets but StubHub to review? : r/stubhub - Reddit In all, StubHub uses 5 work email formats. What should I do? To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to customerservice@stubhub.com The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Southwest just got a one-two punch for its holiday misdeeds. Your email address will not be published. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Is this your company? StubHub Contact Info: Phone number: (866) 788-2482 Website: www.stubhub.com What does StubHub do? How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__.