After locating the magazine subscription you would like to cancel, simply click on the manage button. Next review. Of course, a few days later, I get the $12 charge again (actually it was still processing). This comment was posted by a verified customer. As a subscriber to Backstage, you are free to cancel your subscription at any time. Regular Price:$34.99 $25 for the year. There is no reason anyone would willingly pay for it. After noticing that we were illegally charged 9.99 for 4 consecutive months, we discovered that after using an online flower delivery service, TLG FYE illegally obtained our debit card information from the flower . LMAO. It is rediculous. I found out this month I was charged $11.99 on my credit card. ARE YOU SERIOUS?! Yes, it will. This will surely increase the credibility of your complaint. The membership was canceled and they credited ($11.99) back onto my credit card. I have been trying to work with F.Y.E about this but it is impossible to get someone to answer you and when they do it is in circles. I then said that it had previously been opened because the interior packing was already messed up and re-taped when I bought it. Its wrong but U can;t force anyone to get something they really don't need, I mean come on how often is the average person going to shop at an entertainment center unless you're a DJ or a game addict. First of all, the first problem is that they tell you that it is $25 a year, even their WEBSITE it says $25 a year, but they will charge you $11.99 a month. Customers personally identifiable data is never stored in our infrastructure. Silly me for thinking that it was $12 a year to get discounts on a few CD's, when in reality it was $12 A MONTH (which the clerk failed to mention). It's that easy! Although I feel stupid for forgetting to call I'm glad I got my money back and I'm currently a Platinum member. All these things can help aid you in preventing a bad experience with one associate and taking it out on the entire company. We just noticed it. We will help you keep track of all your current subscriptions and let you know which of them are unused. He returns to offer me a store credit, which I accepted but noted I would be making this transaction public, so others can be warned about FYE's return practices, and how hard you will need to fight just to get fair treatment. We're REQUIRED to prompt you upon checkout for a Backstage Pass, 2 year warranty, and reservations if you pay with cash, and a V.I.P., 2 year warranty, reservations, and magazines if you pay with credit (at the moment, it's constantly changing). Without a signature. The only way is to call a 1-800#. First of all, seriously, my password needs an upper and lowercase letter, a number, AND a special character?!?! Backstage Pass VIP membership. I only want the regular Backstage Pass. My store has a free loyalty program where customers get point for every purchase they make which can turn into free stuff. I would like to see the proof of me signing up for this service? There are 2 types of memberships: Backstage Pass Platinum and Backstage Pass VIP. What grinds my gears is the clear lac of ethics presented by this company. Well as I am here looking at the book and see plain as day that it says "Your first month is free and then just $9.99 a month after that. He said, "Oh, I'm just trying to get you a 10% discount." Top 10 Best Tlg Fye Vip Cancel Membership Reviews & Comparison They've stolen close to $300 from me, and since the only nearby FYE closed down long ago (good riddance!) I am having my credit card company fully investigate and dispute these charges. I spoke with Martin who was very helpful and that was it. Tell the representative that you'd like to cancel. Terms and Conditions Privacy Policy California Privacy Rights. VIP Backstage Pass is a RIP OFF! I occasionally make dumb mistakes, though: circa 2003, I bought a copy of Jesus Christ Superstar from FYE, and ended up with a $40 charge to Sam Goody's and a subscription to People Magazine. Every time I order something, it seems to be missing or damaged. FYE Review: hidden fee - ComplaintsBoard.com Before I let them sign, I tell them that "If you don't call this number in 30 days, it's 11.99 a month that gets charged to this card." Jan 11, 2010 6:47 pm EST. Merchandise must be in new condition with its original packing and accessories intact or it may be subject to a restocking fee. Believe you could get 10% off forever, no strings attached?, or B. How do I get my money back from fye Backstage Pass? This is the second month they took 11.99 out. Well come March and sure enough there was an FYE-VIP charge of $11.99 on my card so I called and explained the situation to the phone representative. I ask about the VIP card. Its called Backstage VIP So I called and canceled it and sat through the 30 minute explaination of how the card could give me such great discounts and how I still had a week left on my free trial so I should keep it. :], Ok, I apologize. I am on disability! Me: No thanks. Like someone else said, it says as clear as day how much the card costs on the pamphlet an employee gives you. But one time they were offering what I thought was a free trial of it and you could get a $20 gift card as well. Then he asked for my address and full name. But we have quotas to live up to. We're the largest Funko Community on reddit. How do I get my money back from fye Backstage Pass? But as I mentioned in my earlier post, that "large variety of stores" you mention was basically just a bunch of Dunkin Donuts and Dominos Pizza locations, for which you can probably get the same exact coupons online for free. The website states that I have to call their number to cancel, but from what others are saying, it seems that they will charge you even after you "canceled". DO NOT GET FOOLED BY THIS MONEY LEECH OF A "MEMBERSHIP"! Isopentoday - How to Cancel FYE VIP Subscription in 5 Easy - Facebook Great Fun - unauthorized charge - ComplaintsBoard.com View all FYE reviews & complaints. To cancel your own subscription, simply navigate to your account settings page and click on where it says "Turn Auto-Renew Off" under your subscription info. I fallen for this as well. I figured that I was getting the 10% discount because they would send me junk mail or something; but to just to be sure I re-read my receipt to see if I was charged for anything I didn't buy. After giving it to him, he told me that I was not yet in the system (because it makes sense that he would have my name and birth-date if I weren't? So they said since they had the wrong information, they would give me a month for free, and since I didn't even know it could be used at other places, I said fine. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. To cancel over the phone, call: 1-877-351-2131. Our Price: $29.99 I respond, that's ok I'm not buying today, so I'll just take a look at the paperwork, and fill it out. I decided to check out this AMAZING service, so I log on. I'm going to give the company a call when they open, I'm going to give them a piece of my mind, and I will NOT let them push me around. The DoNotPay app can help you sue them in small claims court. You NEVER left out *any details! Your browser's Javascript functionality is turned off. Half of these complaints are BULL! This review was chosen algorithmically as the most valued customer feedback. www.fyevip.com I'll call tomorrow to cancel. To avoid becoming a paying member, you need to cancel your free trial before it expires. Because, when people do sign up for the backstage pass, THEY ASK ABOUT IT FIRST! It's really easy to cancel if you register right from the start. Resolved. If I cant get this matter resolved with FYE my bank explained to me that for $35.00 I can issue a stop payment order from these snakes in the grass. September 20096 debits for a total of $$139.38 spent. You need to enable JavaScript to run this app. Two associates were working and the one girl calls me over to be rung out. Bottom line: 2s Why Is Fye Charging Me? - ultimatemembership.pro There are four ways to cancel your money saving f.y.e. How do you see if my BJs card is expired? Even if the FYE was closed it doesn't matter. So, FYE needs to get their ### together, and quit cheating their customers. I signed up for this card in June of 2011, and the employee told me that if I change my mind within 30 days I can go back and cancel it, he never mentioned fees or ANYTHING. We'll see what happens next month. How do I cancel my subscription to Mags? I have been charged with $9.99 two times now even after I have cancelled it! If you signed up for the FYE Backstage Free Trial and dont plan to switch to the paid plan, you need to pay close attention to the trial expiration date. You should always ask if you're suspicious or have doubts. As Sean claims, it's pressure. Stay alert, friends. Will my FYE Backstage Pass free trial auto-renew into a paid subscription? FYE - won't cancel/keeps charging after cancellation, FYE - backstage pass vip/magazine program, FYE - called to cancel could not get through on four consecutive days. Box 41248, Nashville TN 37204. You're a piece of sh--. We'll discuss their features, prices, and other important information to help you decide which one is right for you. f.y.e. I found what I was looking for and went up to the cash register to pay. LO AND BEHOLD i am getting charged 10$ a &^&*^( month for a service i SPECIFICALLY said no to. 5968_FYE BACKSTAGE PASS 877-35 1-2131 NYUS Trace #15385170, POS PURCH MC FYE BACKSTAGE PA BR 877 351 2131 NY, CHKCARD MC FYE BACKSTAGE PA BR 877 351 2131 NY, Misc. Canceling f.y.e. Consumers complaining about f.y.e. An average American spends thousands of dollars every year on various subscriptions and memberships. I was at my local Sam Goody, purchasing Christmas Presents. I think a company this sneaky and disreputable should be banned. FYE charged me $11.99 a month for 3 months before I caught it and had it stopped. This website collects data from 42343 different reviews to give you an idea of which tlg fye vip cancel membership is really the best. VIP is a $12 monthly membership that provides discounts at FYE and other participating stores. (And here is yet another person/clerk/mgr who was not up front when everyone was standing in line.) Contact the FYE customer service on 1-877-351-2131. Basically, this company exists by ripping people off, because the price of entertainment has dropped almost to zero. FYE's market is gone, and that's why they're so heavy-handed about these promotions. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . If youre not satisfied with the service, your only option is to cancel it. As soon as your free trial is over, you will be charged for your membership. Heck, the $20 gift card gives you 2 free months to basically make up your mind, not to mention the extra coupons inside and all of the offers online that more then make up for the fee. And I can tell you, things like this aren't cakewalks for us employees, either. I know because it happened today. The $20.00 gift card you don't automatically get in the mail, you have to mail out for it yourself using the slip included in the VIP discount card package. Visit www.fyevip.com for additional details regarding the Backstage Pass VIP member benefits. Training your cashiers to trick people is so unprofessional and you will lose more customers than gain memberships. I am so disappointed. Luckily for me, before whoever was on the other end hung up I said "No, I do not agree to what you've said and I will keep calling here until this membership is canceled. 2. This is a specialty entertainment store with many different options for their loyal customers and people passing by take that for granted. ); and I would have to call back in 5 days in order to cancel. An additional 10% off purchases at FYE for your entertainment stores and online at fye.com, Exclusive Member-only offers and discounts via email *FYE Backstage Pass Members do not receive discounts on the purchase of Gift Cards, FYE Backstage Pass membership fee, iPod units, Downloads, Game Hardware and Tickets. Great Fun review: unauthorized charge. It took me 3 months of being charged to get a cancellation from them. ** (Exclusions apply.). . Frustrated. In that case, you can request a refund in the same store where you purchased your Backstage Pass. I made the mistake of calling while I was at work, and had to do something midway through, and ended up just agreeing to get her off the phone. All this with an attitude of too bad so sad, we don't know how to apologize. Well I moved to another state, and much to my glee I found a suncoast in my podunk miserable little town. I was offered a VIP pass for no monthly fees and received a book of coupons.Couple months later I find there is a $9.99 per month and the associate in the store told me, " Well, I don't know why she told you that, so call headquarters and they may or may not refund your money back." To think, if I would have thrown it away there'd be no way for me to access the account in order to cancel it. The Backstage Pass VIP is a discount card that works for FYE, but also thousands of other locations in the area, such as restaurants, airfare, hotels, etc. In my case, I was flat-out lied to by the cashier (or, at best, misinformed) She told me that the card itself was a 30 day trial and that IF I WANTED TO KEEP IT, I would have to call within 30 days to activate the paid subscription, not vice versa. I understand the frustration of having sales associates omitting information but this can all be avoided if everyone would just pay a little attention to what is going on and read a receipt before signing. Sure enough, I thought about it and realized "why would I have 30 days to cancel something that is free, especially since I only shop here once a year?" How to Cancel Your Texture Subscription In 3 Steps, How to Cancel Your Best Fitness Membership In 2 Minutes, How to Cancel Your Burn Boot Camp Membership Effortlessly, How to Cancel Your Asurion Home+ In Less Than 5 Minutes, How to Cancel Your Delta Dental Insurance Plan In 3 Steps, How to Cancel Your Bright HealthCare Insurance In 3 Steps, Cancel Your GoodRx Gold Subscription Before Your Next Bill, How to Cancel Your Policy With Legal & General Insurance, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back. To help you avoid undesired expenses, we can set you up with a. You don't have to give any information. I think we can all agree on that. Email -[emailprotected] You would think that they would email me a notice of their discontinuing this service. You will probably have to repeat yourself a few times. How to cancel FYE Backstage Pass manually. Submit a complaint and get your issue resolved. I worked for a retail company who always did the same thing (but the catch is: OURS WAS TRULY FREE) so I thought nothing of it. Copyright 2023 Line Financial - A Public Benefit Corporation. After hearing time and time again about this great program that provides tons of benefits I decided to try the month free just to read the booklet and see what its about. I had received (without prior permission, nor any notification of) the FYE Backstage VIP Pass. I can honestly say that the VIP membership is a complete waste of money and a definite scam in my book. asking the support team to cancel your account. If you want to upgrade, you can for 10$ a month. Customer must call to cancel 1-877-351-2131 and can cancel at any time. FYE - employees forced to push bsp vip 3. 1. There is an easy way to cancel your FYE Backstage Passwith DoNotPay. Log in to fyevip.com, go to My Account and click on the end membership link. FYE VIP Scam : r/funkopop - Reddit Here are just a few more subscriptions weve helped our users cancel: Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. F.Y.E is a bunch of lousy scammers; never pay with a card if you go there. So today I just called the fye backstage pass cancellation number.
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